talktalk email

I have a new laptop and, using Windows Mail, I can send emails but not send them. I have read the talktalk email help and everything is set up correctly - help!?

[gem]

... I can send emails but not send them. ...

Originally Posted by Shazbaht

You can what?

Do you mean that you can RECEIVE but cannot SEND?

Are you actually logged onto TalkTalk or are you logged onto another ISP?

I started using talktalk on the 22nd July after switching from BT. I was unable to get any broadband signal for some time after that and then when I did it was only intermittant. I contacted you and after alot of rigmarole conducted a series of speed tests. Something was changed your end and the signal improved for a few days. Since then the signal you provide has been so weak after about 10.00 in the morning I find it is taking 20 minutes to get into my on line banking account or any other website. In the afternoon I cannot get into any website. I just tried 19 times to get into my home page and it has taken me 9 attemts to get into my mail. I cannot get into Kent Libraries either. I not going through all the bother of doing time tests again. Can you please put it right, now as I consider you are taking my money under false pretences and will stop the direct debit until I get the service I am entitled to. I never had any bother with BT at all and bitterly regret changing to you.


Jacqueline Kynaston.