BT biz broadband staggers to its feet after 4-hour titsup

[gem]

From The Register

BT biz broadband staggers to its feet after 4-hour titsup
Major outage knocks out punters' connections
By Brid-Aine Parnell 20th January 2012 13:01 GMT
BT suffered what it described as a "major business broadband problem" today, which kicked off at about 07.25 GMT.
The telco's service status page is listing the problem as major, but not giving out too much additional data.
"Some business customers may currently be experiencing problems connecting to their broadband service," the status page statement reads.
"We are currently experiencing high call volumes and you may have some difficulty speaking to an advisor. Please continue to visit this site or call our Service Status line on 0800 169 0199 for further updates.
"We sincerely apologise for any inconvenience."
A BT spokesperson told The Register that services were back up and running after a short outage this morning, but the status page [1] is still saying that the estimated time to fix the issues is "ongoing".
BT Business' Twitter feed said the problem was fixed at 11.30 GMT, and advised users to restart their routers to get connected.
BT's last major outage [2] was in October, when one of its major exchanges in the Midlands was hit by a power failure, taking out business broadband and Infinity customers as well as Easynet and other telcos. ®

[Mender]

These people amuse me greatly.

We are currently experiencing high call volumes and you may have some difficulty speaking to an advisor.

followed by

Please continue to visit this site

Without an internet connection???
And of course,

or call our Service Status line on 0800 169 0199 for further updates

when you probably won't be able to get hold of an adviser (or an 'advisor' as they incorrectly spelt it)