KKO/MyDoo mobile charges on the 3 Network

[El Gringo]

http://forums.moneysavingexpert.com/....php?t=3388114

http://mydoo-international.com/en/index.html

KKO Terms and Conditions

The following terms and conditions (thereafter "Terms and Conditions") are the terms of a legal agreement between You (hereinafter referred as "You", i.e. the customer Publisher makes the agreement with and includes any person who Publisher will reasonably believes is acting with your authority or knowledge), on the one hand, and CFE – commercial name : Mydoo - 43-45 avenue Victor Hugo 93 534 Aubervilliers - France, a corporation duly existing under the laws of the Republic of France - registered under no. 420 919 904 of the RCS (=companies registry) of Bobigny (hereinafter referred as "Publisher"), on the other hand.

Customer care contact: if you have any enquiries or problems regarding the Service please contact us by e-mail at supportuk@kkomobile.co.uk or by phone: 0845-834-1119. Our customer care is open 9am – 5pm from – Monday to Friday.
Outside these hours, you can leave us a message at supportuk@kkomobile.co.uk You will be provided with a first response within one business day.

The Service is hosted by : CFE – commercial name : Mydoo - 43-45 avenue Victor Hugo 93 534 Aubervilliers - France

Payforit number not much help
but

Condiciones Generales de « KKO »

Las siguientes Condiciones Generales (en adelante “las Condiciones Generales”) constituyen los términos y condiciones de un contrato formalizado de una parte por usted (en adelante “Usted”, es decir, aquel cliente con el que el Responsable formaliza el contrato lo que incluye, en su caso, a aquella persona que el Responsable pueda razonablemente considerar que actúa con su autorización o conocimiento), y de la otra parte por MYDOO INTERNATIONAL S.A.S.U. sociedad mercantil domiciliada en la Avenida Víctor Hugo, 43 – 45, 93 534 Aubervilliers, Francia, debidamente constituida conforme a las leyes de la República Francesa y registrada con el número 529 229 031 del RCS (Registro de empresas) de Bobigny y número de IVA intracomunitario FR29 529229031 (en adelante, “Nosotros” o el “Responsable”).

Contacto con el Servicio de Atención al Cliente: en caso de que tenga cualquier pregunta o incidencia relacionada con el Servicio, por favor póngase en contacto con Nosotros a través de la siguiente dirección de correo electrónico contacto@kkomovil.es o a través del número de teléfono 901 667 709.
Nuestro Servicio de Atención al Cliente esta disponible en horario de 9 am a 5 pm de lunes a viernes. Fuera de este horario antes mencionado, Usted puede contactar con Nosotros mediante correo electrónico enviado a contacto@kkomovil.es. Haremos nuestros mayores esfuerzos para que reciba una primera respuesta dentro del plazo de 1 día laborable.

El Servicio está alojado por MYDOO INTERNATIONAL S.A.S.U., con domicilio en Avenida Víctor Hugo, 43 – 45, 93 534 Aubervilliers, Francia.

wonder why these guys use the same Spanish mobile number

http://lanzarotelocations.com/?pagen...d=28&dopt=curr
Branch Details

UK Sales Office: Regency House, Westminster Place, York Business Park, York YO26 6RW, UNITED KINGDOM Telephone: +44 844 202 2000 Fax: +44 844 202 2001 Email: info@belgraviaconsultants.co.uk Web: http://www.belgraviaconsultants.co.uk

Further Details

We can arrange up to 100% finance on any of the properties displayed on this site. Call Belgravia Consultants UK Limited on 0844-202 2000(UK), 01-514 3965 (Ireland), or 901667709 (Spain) or email sales@belgraviaconsultants.co.uk Lanzarote Locations is a trading style of Belgravia Consultants UK Limited Registered at 145-157 St. John St, London EC1V 4PY. No:6933654. Belgravia Consultants UK Limited are not Mortgage Brokers and act as introducers only. Where we are asked to arrange finance our charges are fee based and vary from case to case.

CellFish/KKO/MyDoo affiliates ?

[El Gringo]

irrespective of whether Belgravia are affiliates of Cellfish they appear to be multi talented

Company Name:
BELGRAVIA CONSULTANTS UK LIMITED

Company No:06933654
Registered Office:
Incorporated:15/06/2009
BELGRAVIA CONSULTANTS UK LIMITED
145-157 ST. JOHN STREET
LONDON
ENGLAND
EC1V 4PY

DIRECTOR'S CHANGE OF PARTICULARS / MR SIMON PATRICK GOLD / 28/04/2011

Domain name:
belgraviaconsultants.co.uk

Registrant:
Simon Gold

Trading as:
Tarot Ireland

Registrant type:
UK Sole Trader

Registrant's address:
Druids Rest
Roscommon
Ballinagare
0 000
Ireland

http://ie.linkedin.com/pub/simon-gold/24/2a4/239
Simon Gold
Irelands Leading Astrologer & Tarot Master at Tarot Ireland
Ireland Entertainment
Current
Irelands Leading Astrologer & Tarot Master at Tarot Ireland

Simon Gold's Summary

Simon Gold has long been regarded as Ireland’s foremost Astrologer & Tarot Reader. Simon is an internationally renowned Clairvoyant who has appeared on RTE, Channel 4, and Dublin’s FM104. He has also been featured in The Sunday Times Magazine, London Evening Standard, International Herald Tribune & the Sunday Express Magazine. He is a gifted psychic with a loyal following in Ireland and has been a practicing clairvoyant in the United Kingdom, South Africa & Ireland since 1992.

Simon comes from a long line of professional clairvoyants. The psychic line spans 7 generations of his family and there are currently 5 family members who are professional clairvoyants. Simon’s style of reading the Tarot is direct and honest. He is guided by the cards and can be counted upon to give an honest and accurate reading even if sometimes the news is not good.

Specialties
Astrologer. Tarot Master. Medium. Parapsychic.

[Hamlet]

Simon Gold is alsao running tarot.ie

The spanish number is a service number
0034-901-667709
JAZZ TELECOM S.A.U.

a strange person. Seems to be a good target for Mirror investigations


f.t.r.
MYDOO INTERNATIONAL S.A.S.U.
http://www.societe.com/societe/mydoo...529229031.html
Président M. Nicolas D'HUEPPE

http://www.coolwhois.com/d/kkomobile.co.uk

CELLFISH FRANCE
43-45 Avenue Victor Hugo
93300 Aubervilliers

? societe.com does not know Cellfish France, but only

CELLFISH EUROPE
http://www.societe.com/societe/cellf...420919904.html

CELLFISH TELECOM
http://www.societe.com/societe/cellf...529216632.html

CELLFISH SOCIAL NETWORK
http://www.societe.com/societe/cellf...529274300.html

CELLFISH SERVICES
http://www.societe.com/societe/cellf...529274300.html

So they are covering all the good potential fishing grounds for a good potential rip-off

but Nicolas is smart and young and so baby clean
http://www.cellfishmedia.com/about/e...ittee/#nicolas

[Hamlet]

by the way: German smartphones are also a good fishing ground

http://translate.google.com/translat...26prmd%3Dimvns

Together with Ericsson IPX they "innovatively" "transfer money" from consumers' pockets into their own pockets. They shall not be called pickpockets for the sake of the business.

Here is a report from a few days ago, also mentioning Cellfish
http://translate.google.de/translate...0.html&act=url

For individual users there are small amounts, but for providers it adds up to a lot.

A perfidious game allowed by corrupt politicians or stupid politicians - or by corrupt and stupid politicians.

[El Gringo]

"We can not refuse these services, says Jean-Bernard Orsoni, a spokesman for Orange. But some unscrupulous sites take advantage of our means of billing. We have had several complaints about it. "The head of Mobile KKO also receives hundreds of complaints every month about 200000 to 300000 registered users on its site. And if he says that alerts are sent to Orange customers to warn them of this subscription, it recognizes that the services of consumer protection are not widespread. Meanwhile, the trade brings in a lot. For every euro collected, just over € 0.53 is paid to KKO Mobile, € 0.26 to the operator as a commission and € 0.20 to the State, through VAT. Reported the number of client, the sums involved are considerable. Sure of his facts, Nicolas Dhueppe recalls that "we must not forget that parents today, cell phone, it is a means of payment."

the farmer, the poacher and the poacher's dog....they all share the same stolen rabbit

[ankur_sit]

Guys Call National Fraud Service, they can help.

To report a fraud using your telephone please call:
0300 123 2040

[Lucykkocustomerservice]

Dear all,

I am writing in the name of KKO as customer care representative. I would like to start by saying that KKO offers a wide variety of licensed content and the possibility of legal downloads for your smartphone.

I am sorry for the inconvenience you might have experienced but I must emphazise that users must perform 3 actions on their mobile in order to subscribe to our service: first, the user should click on our mobile advert; then, on our landing page with the price of the subscription; and finally, on the billing page, on which the cost of the service is once again outlined. No subscription can be activated without these 3 actions being conducted on your mobile.

Please keep in mind that you can unsubscribe from KKO Mobile at any time by simply sending the word STOP to 61973.

If you have further questions please do not hesitate to contact our Customer Service.

Our customer care service is available Monday-Friday 9am-5pm, if you want to contact us please fill out the form at http://contact.kkomobile.co.uk/ or phone us: 0845-834-1119.

[mike99]

Just seen this:

http://forums.moneysavingexpert.com/...&postcount=159

claiming to be from the company that processes refunds for KKO and nothing to do with the "service" itself:

We are not a company involved in providing any services to consumers directly whatsoever.

Enarpee Services Ltd whose registered office is at 141 Englishcombe lane Southdown, Bath. The directors are Paul Craig and Neil Penny

...what was that saying about bad pennies?

[nrp050464]

Sorry what are you trying to say exactly, Mike99? Be very careful what you do say here, but are you saying we are involved in providing premium rate services to consumers?

It is very brave of you to come on a forum with comments such as this but hide behind an alias and I must complement you on your very witty comment 'bad pennies' - How long did it take you to think of that?

I would be very happy to meet you in person at a place of your choosing and discuss this topic if you like - The invitation is there, but I can only discuss on the refunds process to UK consumers, not on any specific premium service, as we are not involved in any service.

I am open and transparent and come on here to reply in good faith. If there is a problem, you should take it up with the appropriate authority. If you dont have confidence in PhonepayPlus - thats tough. Why dont you do something about it and form your own regulatory authority if you feel you can do a better job? Ofcom and the Communications Act 2003 allows for more than one PRS Regulator so I'd be very interested to hear what you can do better. I am sure many others would be interested to hear how and why you can do a better job. PhonepayPlus are not perfect by any means, but they are the company appointed by Ofcom to oversee Regulation of PRS in this country and we have to work with what we have.

I will reiterate on here as I have done on MSE (and to the Forum Administrators), we do NOT provide any direct to consumer services either premium rate or non-premium rate. We provide a refund service on behalf of lots of companies (in lots of different sectors) - KKO being one, so actually, we are doing something positive as we ensure refunds are issued within 7 days of us receiving the details.

Please inbox or email me directly if you wish to take me up on my offer to meet in person. I genuinely look forward to hearing from you.

[mike99]

I am not trying to say anything other than that I have noticed your name crop up a number of times in connection with the premium rate industry over the years. You have clearly branched out a bit.

PS Actually, on reflection, perhaps I should clarify my remarks here for any readers who are not so familiar with the history of Premium Rate "Services".

* I have no reason to assume (and indeed do not assume) that there is any direct connection between KKO and Enarpee other than the fact that KKO is one of Enarpee's clients.
* There is, however, an indirect connection in so far as KKO is a provider of the PRS and Mr Penny has had a number of roles in connection with that industry (not that particular firm) over many years.
* Other than the fact that his name turns up regularly like the proverbial bad penny, I have no reason to assume (and indeed do not assume) that Mr Penny is "bad" in any other sense apart from the following sense:
* In his roles as a consultant and as head of the industry trade body NOC/AIME he has acted on behalf of some rather unscrupulous firms and has consistently argued against more robust regulation of that industry.

[nrp050464]

OK Mike thank you for that, but that 'bad pennies' comment was a bit childish wasnt it - just resorting to abuse of my surname?

The offer remains - If you want to meet and discuss anything, I will be happy to do so.

I know you have concerns about the PRS industry, as we do, and some of those may well be shared, but we are trying to do something about it, so to insinuate that we are directly involved in something less than honest is unfair, inaccurate and untrue. We are providing a valuable service in consumer refunds for UK consumers. If we didnt do it, someone else would have to, but we do it very quickly and very professionally and refunds are issued in less than 7 days.

Happy for you to inbox me or email me direct as I said previously, but please can you and others, keep all comments respectable, mature, professional and if there is anything we can do, I will be happy to help if it is within my power.

[Hamlet]

It is your genuine right to call Mike's penny comment childish as it is my genuine right to disagree. Each time one of the old boys appears there is a certain permission, not to say need, to be vigilant.
...just my two pennies...
(and this fact is true not because of any wrongdoing by the observers of the PR industry but because of a lot of wrongdoing by the PR industry. There have been much too many rotten apples to trust the PR industry in general)

[nrp050464]

Yo dont disagree it is childish Hamlet? Once again and all can see from historical posts, there seems to be underlying aggression aimed at people which is easy when it is conveniently made behind an alias. The offer is open to you also to meet with me if you wish. As for an old boy, I am not that old but because I previously worked for a company in the premium rate sector (10 years ago) that doesnt make me a bad penny!!

I dont disagree with you at all about rotten apples in the PR industry. There are in many industries of course, but my business is all about compliance, not about anything dishonest!

[Hamlet]

If I suppress my anger towards the industry as a whole, then there remains - for sure - a certain respect over every player in the business, who is taking up a discussion. Thank you for this offer, Mr Penny.

[mike99]

Hi Hamlet

Do you know much about the PayFOrIt system?

My understanding (which may be wrong or out of date) was that this system was designed in the pre smart-phone era and involved sending SMS back and forth. It was therefore A) reasonably safe from accidental subscription, and B) provided an audit trail.

On a smartphone (at least in the KKO case) PayForIt subscription only seems to require three clicks on a website.

Many KKO victims admit they may have "subscribed" accidentally but a substantial number insist they didn't subscribe at all.

[Hamlet]

I don't know the payforit system good enough to dare a comment. The fact that sending or receiving texts as a billing method is unsure seems clear when you think of smartphones as computers. Just as trojans could even "fake" typing in a confirmation in a dialler site trojans (or even apparently harmless apps) can fake sending and receiving texts. A confirmation sms does not mean anything... (Here I leave aside that creating misleading designs of payment sites has been, is and will always be more or less a basic business model of many premium rate services)

have you seen this?
http://www.publications.parliament.u...7/1537vw15.htm

----


by the way: For those of you who do not know Enarpee
http://www.aimelink.org/newsmedia/ne...2.aspx?id=2001

Network Operators, Content Providers, Service Providers and Aggregators, members and non-members, have all faced major fines from Ofcom and PhonepayPlus for large and small breaches of the various regulations. Since 2006, Enarpee have offered a valued package of services designed to protect their clients from disaster by training up your staff, pre-clearing advertising material and service standards and if the worst should happen, offering a breach management service to reduce the impact of mistakes.

Mistakes? Many companies hit by ICSTIS/PPP fines did not make mistakes but committed rip-offs and fraud. And it was not the companies that have been hit by disaster when they paid fines that often only reduced the profits of misconduct but it was their victims that faced disaster.

Of course, my assessment of such formulations is somewhat influenced by distorted perception, but to the millions of victims of premium rate fraud such words are hard to accept.

[mike99]

According to http://www.payforit.info/consumers

There is no registration process for using Payforit, you can simply use it when and where you see the logo. For subscription payments you will need to give your consent, but the only details you need are your mobile phone number and your unique password.

This does not conform to the KKO system:

Dear all,

Thank you for sharing your concerns.

We would like to start by saying that the KKO Mobile store offers a wide variety of licensed content for all tastes and the possibility of legal downloads for your smartphone.

Users must perform three voluntary actions on their mobile in order to subscribe to our service: first, the user should click on our mobile advert; then, on our landing page with the price of the subscription; and finally, on the billing page, on which the cost of the service is once again outlined.

Users can also arrive directly to our mobile site, where they would have to select a product from our catalogue; then, they will arrive to the product page where they have to click again to be redirected to the billing page where a final click is required.

No subscription can be activated without these 3 actions being conducted on your mobile.
Additionally, when you subscribe you receive a free welcome SMS with information about the service. We also send an SMS each month to remind you that your subscription remains active. In both SMS you will find our contact number, a url to the service, the price of the service and information on how to unsubscribe.

You can also unsubscribe from KKO Mobile at any time by simply sending the word STOP to 61973.
Do not hesitate to contact our Customer Service should you have you questions or concerns.
Our customer care service is available Monday-Friday 9am-5pm, if you want to contact us please fill out the form at http://contact.kkomobile.co.uk/ or phone us: 0845-834-1119.

Hopefully, this has contributed to answer some of your questions.

Lucy,
Customer Service Agent
KKO Mobile

ref

[mike99]

I don't know the payforit system good enough to dare a comment. The fact that sending or receiving texts as a billing method is unsure seems clear when you think of smartphones as computers. Just as trojans could even "fake" typing in a confirmation in a dialler site trojans (or even apparently harmless apps) can fake sending and receiving texts. A confirmation sms does not mean anything... (Here I leave aside that creating misleading designs of payment sites has been, is and will always be more or less a basic business model of many premium rate services)

have you seen this?
http://www.publications.parliament.u...7/1537vw15.htm

Originally Posted by Hamlet

Yes I did see that. PP+ noting the dangers but avoiding any discussion of the solution: easy opt out from ALL PRS for phone users.

But I doubt the KKO problem is anything to do with malware.

[Hamlet]

PP+ noting the dangers but avoiding any discussion of the solution: easy opt out from ALL PRS for phone users.

Originally Posted by mike99

and it's repeating time after time although the technique is changing / going forward... Remember Mr Lazarowicz in the 2004 Hansard debate on diallers?

It seems hard to suggest that the world would be a worse place if we did not have premium rate telephone numbers.

STILL I have nothing to add here.
---

I doubt the KKO problem is anything to do with malware.

Originally Posted by mike99

Maybe it can be subsumed within the "bending the law" framework I mentioned before? (creating misleading designs of payment sites).

[mike99]

Yeah, reading the complaints, it looks as though people are sometimes getting popups during games & clicking them to make them go away - three clicks and you're in

But, as I've already said, many complainants are adamant that they did no such thing.

[Hamlet]

people are sometimes getting popups during games & clicking them to make them go away - three clicks and you're in

Originally Posted by mike99

This would not be honest business.
It would be

something less than honest

Originally Posted by nrp050464

...
And should not be tolerated by NOC/Aime/Enarpee. Should it? Is it?

[AnthonyC]

I find it rather telling that Mydoo's website features prominently lots of pictures of people who aren't employees of the firm. They're all stock photos.

Yet, their parent company, Cellfish, doesn't have a problem featuring the guys in charge over on Cellfish.com

Hell, Cellfish even have a Pinterest page showing tonnes of pictures of their staff having fun and entertaining French minister, Laurent Fabius.

[Hamlet]

He who pays the piper calls the tune. How do you say that in french?
Celui qui paie les violons choisit la musique
comme cela?
nique les trompeurs...