Virgin Media allows Moki.mobi to 'generate' revenue from customer accounts

[El Gringo]

http://www.computerworld.com.au/arti...other_uk_deal/
MOKO.mobi signs another UK deal
Mobile social networking company MOKO.mobi (ASX:MKB) has announced a deal to provide its platform for customers of a third UK mobile operator, Virgin Media
24 May, 2011

Mobile social networking company, MOKO.mobi (ASX:MKB), has secured an agreement to launch its platform with Virgin Media in the UK.

The company has arranged to provide MOKO.mobi to Virgin's mobile customer base, in a deal that includes integrated portal links from the Virgin Media mobile portal, subscription billing and premium MMS.

The company expects to begin generating revenue from the project in the September quarter.

Announcing the deal, MOKO.mobi said it considered the deal an important win in a market that has “prolific mobile social networking usage”.

MOKO.mobi has already secured similar deals with rival mobile operators Orange UK and O2 UK.

And in January, the company arranged to buy UK-based mobile social video service EyeVibe, which was operational on all the major UK carrier networks.

The company has also announced deals in Japan, Malaysia, the Netherlands and other large markets.

what can possibly go wrong....lets see what happens in September

http://markets.ft.com/research/Marke...ings?s=MKB:DEU

Mr. Gregory Ronald McCann serves as Non-Executive Chairman of the Board of Moko.Mobi Ltd. Greg McCann is currently the Managing Director and principal of the Excentor Group of companies, an independent software and consulting services supplier to the Asia Pacific region with 25 years of experience. Greg was previously a partner with Deloitte for 24 years and has held a number of senior leadership roles, including Managing Director for Deloitte Consulting/ICS in Australia, a systems integrator specialising in the implementation of enterprise applications. Greg is also Chairman of Tel.Pacific, a Non-executive Director of NBN Tasmania Limited, and on the Board of the law firm, Landers and Rogers. He is a fellow of the Institute of Chartered Accountants in Australia and a Fellow of the Australian Institute of Company Directors.

Mr. Ian Michael Rodwell serves as Managing Director and Chief Executive Officer, Executive Director of Moko.Mobi Ltd. He is the founder of MOKO.mobi Limited. He has over 20 years experience in corporate and consumer design and multimedia and has owned and operated several businesses specialising in this field. He has worked in Australia, Singapore, UK and the US, managing projects for many international companies including McKinsey, BMW, UniLever, and MTV. In the consumer area, Mr Rodwell led projects for several of the world’s biggest names in sport including Manchester United FC; The All Blacks; Adidas; and several top tennis stars such as Anna Kournikova and Lleyton Hewitt. His role includes the oversight of all MOKO.mobi Limited’s product development and strategic planning.

Torrent of filth from Bluestream Mobile
JANUARY 11, 2012

Cresswell, 35, resigned from Bluestream in November, moving on to a firm called Mobjizz - slogan: "Monetise your adult mobile affiliate traffic today."

The firm's new directors are Australians Gregory McCann and Ian Rodwell and we asked them if Bluestream will be any cleaner under them, but had no reply.

just a little background to see what type of business these entrepreneurs get involved in.....

if only the Virgin Mobile customers knew what was going to start happening to their accounts in September I bet they would be so excited!

http://whocallsme.com/Phone-Number.aspx/78870

Danielle
6 Feb 2010
I want u to stop sending messages and charging me for nothing ten pound went in a few seconds other day and ive never asked for this. I cant get through by text or phone please stop now
Caller: Blue stream

[]

Wayne
3 Apr 2011
I just received a txt from this number telling me 'Thanks, you've been charged £1.50 for One Single Full Track', then it goes on to say 'from Virgin Media:08456 000789 '.... I've never downloaded any tracks from anywhere!!

So I called VM on that number and they said 'If I'm unhappy with the service received I need to speak to them direct... I advised I didn't know how they had my number or who they were. VM advised it's a legitimate company with the following details....

MX telecom - 08717503155 email - cs@mxtelecom.com

VM couldn't confirm that this £1.50 charge had actually went through and that I need to call back in 1hr to see if it's been processed through the system.

I'll let you know the outcome. I don't fancy receiving charges from people I've never heard of!
Caller: ???
Call Type: SMS

[]

RoseyN
15 Sep 2011
Received unsolicited text saying that I was subscribed to moki.mobi until I text back 'STOP'. I have not subscribed to anything. Spoke to Virgin who says that I accessed the internet through my phone (which I didn't) and that the text came from that site. There is no charge on Virgin bill for any internet access but a £2 permium text charge. Virgin referred me to PhonePayPlus, although they gave me the non-freephone number rather than the freephone number and I have lodged a complaint about both the text and Virgin to PhonePayPlus. Virgin have refused to refund the text charge saying that I was lying about accessing the internet. They are also refusing to block the number. I'm now not sure whether or not to text STOP and risk being charged again. I was charged £3.50 in June as well from a different number, again unsolicited.
Caller: Not known
Call Type: SMS

Unhappy-bunny replies to RoseyN
4 Oct 2011
I am the same, never signed up for anything - same message and £2 charge on bill- same response from Virgin.

Mick
27 Oct 2011
Its a company called MOKO mobile they somehow got my mobile number texted me i had been signed up to their network, and charged me a sunscription, then charged me for the stop message i immiadiatley sent them, i never requested or signed up for any thing ? J6R4
Call Type: SMS

[]

fruitmachine replies to M.Bashir
9 Dec 2011
I had a very similar experience to this and to RosyN. My son was sent the following message:

"[FreeMsg] U are subscribed to MOKO.mobi for £2 per 30 days until you send STOP to 78870. Helpline 02081236270 "

I was charged for TWO premium-rate messages at £2 each the same time. Virgin stonewalled me when I called to investigate, but, when requested, the text service provider supplied details of the sign-up, stating:

Hi there. We have checked the mobile number you have given and we see that this mobile number has subscribed to MOKO by clicking "Join now" link on the MOKO subscription page accessed from a Virgin Mobile MOKO Banner ad.

"Visited 2011-11-11 23:55:05 (GMT) from:
Campaign: VirginMobileUK
IP: 149.254.57.79"
MOKO HELP

But the phone in question NEVER USED THE INTERNET for the whole of November! Internet usage is not included in my tariff and I was not billed for any usage. Virgin confirmed this.

I now have ABSOLUTE PROOF that the premium-text system doesn't work correctly. Virgin cannot rely on the "you must have subscribed, or someone borrowed the phone and subscribed when you weren't looking" line.

Over the last couple of days I have lodged official complaints with Phonepayplus and Virgin. I'll keep you updated.

In the meantime you should email the service provider (I used help@moko.mobi) and ask for evidence of WHAT service was requested, WHEN exactly was the request made and the phone number and IP address if available detailing WHERE the request was made. They have all this information and it could prove - as I have found - to be explosive evidence to your benefit.

why is it that every time Telecoms/Premium Rate companies like Virgin Mobile and Moko.mobi generate revenue they also have to generate lies and dishonesty from their staff and lots and lots of complaints from 'customers' claiming their money has been thieved from their accounts.

Branson you should be ashamed of yourself.

[El Gringo]

@moderator could the main thread title be edited please(just in case there is a real company called Moki)..thanks

Virgin Media allows Moki.mobi to 'generate'

should have read:

Virgin Media allows Moko.mobi to 'generate' revenue from customer accounts

[angelicnorth]

I have also recently received the same message

"[FreeMsg] U are subscribed to MOKO.mobi for £2 per 30 days until you send STOP to 78870. Helpline 02081236270"

I have not signed up to anything, I can't believe this can happen, maybe I am naive. I have emailed Moko Mobi and Virgin Media.

Had nothing but trouble since I switched from orange to Virgin, Virgin are cheaper but cheapest is not always best.

Helen