Go Back   The Scream! > ISP FORUMS > AOL

Reply
 
Thread Tools Display Modes
  #1  
Old 27-May-2010, 17:37
kimrogers5
Guest
 
Posts: n/a
Wink AOL - supply of goods and services act in brief

as above thread and promised, details of the above Act sent to me by my local consumer/trading standards office.

KIM


No. 7 Supply of Goods & Services Act 1982

When you have services carried out, you have rights against the trader under the Supply of Goods & Services Act 1982/ Common Law Scotland. This provides that work should be carried out with reasonable care & skill, for a reasonable charge (unless the price is fixed by contract), and within a reasonable time (unless the time scale is fixed by contract). It also provides that any goods & materials supplied as part of the service should be of a satisfactory quality i.e. free from defects.

If the trader has failed to fulfil the above requirements then he should come back and rectify the problem, without additional cost. *

* Additional costs may be reasonable depending on the use of the goods.

Use the following template to write a letter of complaint to a workman or seller if they have provided poor services or supplied faulty goods as part of a service.

Please note that there are many different issues which can arise from sub-standard services. This template is to be used for guidance and may not suit your specific situation. If you require more detailed advice & guidance, please call Consumer Direct on 08454040506
Reply With Quote
Reply

Tags
aol, free, law

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
AOL template complaint letter kimrogers5 AOL 1 08-August-2010 15:46
AOL Allies with Amazon to Take on Passport silver News 0 25-July-2001 08:48


All times are GMT +1. The time now is 17:50.


Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2019, vBulletin Solutions, Inc.
Copyright 1999-2014 The Scream!