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Old 13-April-2015, 13:30
ThomasGrey25 ThomasGrey25 is offline
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Join Date: Apr 2015
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Default Make trusted relation to your customer with live chat software

Live chat software is not just help to provide online customer support but also build strong relation with them. It will make a trusted relation with your online customers.

But it is not so easy for that you also make some strategy to provide instant customer support on website. Here I like to give some tips to provide an effective customer service on website -

* Place the Live chat button on your website where it is easily visible
* Be there for 24X7 customer support
* Respond your visitors and clients the way you speak
* Listen to them patiently to understand visitor's queries
* Try to use small sentences and easy language
* Train your customer support staff properly
* Always take post chat survey to know your real position in market

To get more detail about strategy visit https://www.eassistancepro.com/blog/...gies-for-2015/
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