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Old 12-October-2014, 13:36
SoloOne SoloOne is offline
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Question TESCO Broadband- Ombudsman Question?

Hi All,
My Tesco Broadband is * * * * I have had nothing but issues. The complaint was raised to customer complaints and she said if I am not happy go to the Ombudsman. Has anyone gone that far with them before? If so what happened?
Thanks
SoloOne
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Old 25-October-2014, 20:25
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Worldlife Worldlife is offline
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Default Re: TESCO Broadband- Ombudsman Question?

Have you followed the Tesco complaints procedure fully?

Maybe you should ask them for a "deadlock" letter

http://www.tescobroadband.com/HelpAn.../2297?cat=1149

Maybe it would be helpful tomake a case summary here and indicate the issues you feel you need to raise with the Ombudsman.

Have you completed searches to find if others are having the same problems you are experiencing?
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