Go Back   The Scream! > ISP FORUMS > News

Reply
 
Thread Tools Display Modes
  #1  
Old 29-November-2004, 14:54
Worldlife's Avatar
Worldlife Worldlife is offline
Safe Sane Consensual
 
Join Date: Apr 2001
Location: West Sussex, UK
Posts: 14,843
Default Premium rate call scams - Information for media researchers

There is currently much media interest in this problem.

I have been requested to provide information to media researchers concerning the action by 'The Scream' in this matter.

So far I have identified the following key threads.......

Premium Rate Call Ban

http://www.the-scream.co.uk/forums/s...t=11685&page=1


Check Your Dial Up Accounts

http://www.the-scream.co.uk/forums/s...&threadid=9833

Beware of this Scam

http://www.the-scream.co.uk/forums/s...444#post104444

There are additional threads and I will try to add them a.s.a.p. but in the meantime if others would just like to mention specific threads on this issue it might be helpful to visitors

Calling "rogue diallers" to account

Dialer attack on broadband

Dialler attack

Last edited by Worldlife; 29-November-2004 at 19:34. Reason: New links added
Reply With Quote
  #2  
Old 29-November-2004, 15:40
Worldlife's Avatar
Worldlife Worldlife is offline
Safe Sane Consensual
 
Join Date: Apr 2001
Location: West Sussex, UK
Posts: 14,843
Default Re: Premium rate call scams - Information for media researchers

It is possible that a BBC Researcher may wish to contact contributors to these forums or participants to these forums may wish to contact her.

Here is a copy of the email I have received that Nia has asked me to release

I'm a researcher for BBC Three News. We are very interested in this
story and we are looking for people who have been affected by the
premium call rate. Would it be possible that I could speak to you
further about this and the problems you have incurred?

Nia

nia wyn thomas
guest researcher - 7 o'clock news on bbc three

tel: 020 8624 9860
mailto: nia.wyn.thomas@bbc.co.uk
http://www.bbc.co.uk/bbcthree/news/7...ws/index.shtml
Nia wanted to verify whether or not Mac computers suffer from this problem - can anyone confirm this. Thanks

Edit - Nia specifically asked for her contact information to be included on this thread (was originally edited out by Silv for security reasons)

Last edited by Worldlife; 29-November-2004 at 17:12.
Reply With Quote
  #3  
Old 29-November-2004, 15:57
Worldlife's Avatar
Worldlife Worldlife is offline
Safe Sane Consensual
 
Join Date: Apr 2001
Location: West Sussex, UK
Posts: 14,843
Default Re: Premium rate call scams - Information for media researchers

On the question of rogue diallers and Apple Mac UKOnline advise....

Patches and updates
Always make sure your operating system is up to date – you can download security patches from http://windowsupdate.microsoft.com for Windows users, or http://www.apple.com/software if you're a Mac user.
This however is not conclusive evidence as to whether or not Apple Macs suffer from rogue diallers.

also

BT offers free fixed barring of premium rate access on residential telephone lines – which will stop any phone calls to UK based 090… phone numbers. While this will stop any rogue diallers from dialling premium rate, UK based numbers, it won’t bar calls to international numbers. A word of warning though – some technical help line numbers begin with 090 (our Pay as you Surf support line, for example) so you may wish to opt for the flexible Call Barring service which can be turned off and on as your require. This costs £1.75 a month (including VAT).

BT also offers a premium rate and international number call barring service for £1.50 a month. To activate any of these services on your line, call BT on 150.
Presumably that £1.50 is to compensate them for loss of their ill gotten gains from the Premium Rate scams Why should we be charged to deal with the problems arising from the scams resulting from their lack of effective contracts and controls?

I don't recall my telco - Tesco Home Phone charging for such call barring service - just confirmed they do not!!!!

Consider call barring these numbers. Tesco home phone can help by putting a bar on all premium rate and/or international numbers on your phone line. This service is FREE of charge with your Tesco home phone service. However, adding these call bars will prevent you from calling genuine premium rate and international numbers so you will need to consider whether this option is suitable for you. All you need to do is email us at support@tescotalk.com. We'll endeavour to set this up within five working days. However, if we experience a very high volume of requests, this may take a day or two longer. We will email you to confirm when the bar on premium rate calls has been applied.
Excellent advice onf Premium Rate Internet Deception

Last edited by Worldlife; 29-November-2004 at 16:26.
Reply With Quote
  #4  
Old 29-November-2004, 16:19
silver's Avatar
silver silver is offline
 
Join Date: Apr 2001
Location: Bournemouth, UK
Posts: 12,177
Default Re: Premium rate call scams - Information for media researchers

I removed the personal details from the post of Nia's email

Sil

edit - opps - I see they asked you to post it - but still I wouldn't post it - perhaps ppl can contact you and you pass on the contact details of Nia to them or they contact us and we do it - or something?

either way if Nia asked for it to be posted then plse feel free to re-post it if you wish and I will try not to hit the edit button so quickly
Reply With Quote
  #5  
Old 29-November-2004, 16:27
silver's Avatar
silver silver is offline
 
Join Date: Apr 2001
Location: Bournemouth, UK
Posts: 12,177
Default Re: Premium rate call scams - Information for media researchers

we should be able to find all those who have been victims of the fraud and mail them to let them know - incase they're interested.

If anyone fancies compiling a list of the forum handles (here or PM me) then we can contact them via email and let them know ?

Sil
Reply With Quote
  #6  
Old 29-November-2004, 16:36
Worldlife's Avatar
Worldlife Worldlife is offline
Safe Sane Consensual
 
Join Date: Apr 2001
Location: West Sussex, UK
Posts: 14,843
Default Re: Premium rate call scams - Information for media researchers

Excellent idea Silv - I'll volunteer to do this and post the handles of those affected here.
Reply With Quote
  #7  
Old 29-November-2004, 17:07
Worldlife's Avatar
Worldlife Worldlife is offline
Safe Sane Consensual
 
Join Date: Apr 2001
Location: West Sussex, UK
Posts: 14,843
Default Re: Premium rate call scams - Information for media researchers

From "Premium Rate Call Ban" - more to follow from other threads.

buntyball

I became interested in diallers when my last phone bill arrived last November. I had been charged £30 for seven calls totalling just over 24 minutes. I had never seen any EULA and I had not agreed to the dialler. It was not picked up by antivirus, Adaware or Spybot S&D and I had some difficulty in getting rid of it by registry editing etc

niceJon

When I got my BT bill it had £63 worth of calls to this horrible number.

Leonardo

In my case, the compensation (paid to me by the operator, NOT ISCTIS), was exactly equal to the amount charged for the dialler online time, but there was no response to my request for further compensation for the considerable personal stress, the huge amount of time I spent getting the case answered, including research, correspondence, telephone calls and other work done in order to press for the case to be dealt with. Worse still there was no apology whatsoever from the operator.

spanky
hi i recently had 2 premium rate phone calls on my bill.one was for 27 p and one for £47. ntl have withheld the £48 untill icstis get back to me, but i feel it will take a long time.

Talland

I am currently in dispute with BT re a premium rate charge. I had it crimed by Essex Police as criminal deception. BT have sent their usual waffle, but not answered the pertinent questions..however they have not said anything to me, but they have suspended my outgoing calls and related services.
thanks to this site I have got details of OTELO and will lodge a complaint through them. If you have been unfairly charged-keep fighting

From "Check your dial up accounts"

Worldlife
I was trying to sort out a wee problem with email and had a look at my dial up accounts and found a stranger.
It was called g-mega - but nothing useful revealed by a search.
Checked the number and it was a premium one 0909 7927979.
Deleted it immediately.
At the moment my dial up modem is not connected but broadband is. No financial loss

thefirs

I got caught in a fairly minor way in June (I think something my daughter imported on MSN Messenger) and have now taken the precaution of asking BT to bar access to all premium rate numbers beginning 09xxx. You just call 150 and it's done the same day.

TheBeef

It happened to me a few days ago. I only got one pop up window, clicked out of it and then heard my modem redialing again. I stopped it, checked the number and saw it was a premium rate number. As far as I can recall I've got them blocked anyway.

heather2002

I seem to recognize that software site. Horrified to get a bill today from BT for using Premium Rate numbers that I know I have not dialled. I don't visit pornography sites and don't use dial up sites on my 56 k other than my server's automatic dial up one.
Would really like to know why I now have to pay £36.22 to BT for calls I did not knowingly make. I'm livid about this. Have reported this 0909 7927979 number to www.iscstis.org.uk/consumer

BenF

I have also been caught by this one. Or rather, my 8 year-old son has. I found an unexpected £33.68 charge on my phone bill and tracked it down to the time my son was on the net. Looking at the browser's history, it turns out he was on

http://www.10000games.co.uk

Which sounds innocent enough. And indeed there's not a lot on that page to indicate that it's a gateway to an adult-content site. There's no doubt that this site is deliberately targetted at children, yet 2 clicks later, they are on a pay-porn site.

rimmer

I have been hit by this number I tried to email them using this email but the email doesnt seem valid

elanor@baytechnologies.tv

does anyone know the correct email address ?

tonyf

I have the same letter. What I want to know is - has anybody ever successfully got any money back from them?

I've goy a £38 (+VAT) single-call charge from these buggers, and I'd like to think I stand some chance.

Mind you, it's nowhere near as bad as the £282 modem-jacking charges my son managed to acquire in one quarter from 0909 965 0703, operated by a company in Miami called Miatext Media. I didn't find their dialler in time, and it doesn't take long to run up that kind of bill at £1.50/min. And that was another game (or possibly music) download site that distributed the dialler. I'll withdraw this message if Miatext cough up a refund, of course.

Mike43

I pay line rental to BT and call charges to NTL and I've been stung like heather2002. But BT and NTL both tell me that calling barring to premium rate numbers (which I've requested) doesn't stop my modem dialling them if one of these little dialler monsters gets past my several lines of defense.

rubydoodie

i to have been stung by this scam to the tune of £404.98 ,and no you can only bar voice calls to 0909 nos ,you cannot bar "data calls" i know of at least 4 close friends who have also been tricked

aquarius
have spent some time today trying to get rid of a dialler on my daughter's computer - Conectar Con El Dialer de Prueba
and
One friend found a rogue £77 call charge on a BT bill. It turns out, her kids were surfing the net, happened upon a pop up saying 'IQ Test, click here' and bingo, the dialer was downloaded.

alfajerry

I have broadband but have still sufered from these diallers.
Is it because I still have the old modem in place so the dialler can break the BB connection and use the dialup?

dantodan

I was scammed to the tune of £325.00 by Mega Downloads. I have been in contact with BT and ICSTIS, who advised me to write to the company (In Spain) which I did asking for the £325.00 back. No response as you might expect. I paid only the part of my BT bill not attributabale to Mega Download so in effect I am £325.00 in arrears with BT.

jaygo

I posted this to another thread, but it seems more relevant here.
We've been stung by modem-jacking and BT have been most unhelpful
Haven't they a "duty of care" to their customers? They act as intermediaries to pass money on to dodgy operators who have not kept to any terms and conditions and who have no registered office in the EU.

MoleCrabs

Happened to me when visiting a malicious site, disconnected me and tried to make me redial. I'm on dsl, but my modem is still connected. I manage to cancel it before the modem completed the dial up. Just wondering will it show up on the phone bill? Even though i caught it in time?

100Reasons

I have been following this thread and similar re dial up scams and found it really helpful in my dispute with 'Homecall', much appreciated.
I've got stung to tune of £220 at the moment and refusing to pay, have written to ICSTIS still waiting reply and now my local Trading Standards Office who seem quite interested in investigating it

Doggy Doo

Just thought i would let you know of my sad tail at this moment and lesson learnt the hard way.

I have blueyonder broadband but my modem was left plugged in and it looks like my daughter downloaded a dialer some how which then dialed a 09065170090 server from 9pm Sat night to 2pm Sunday before it was discovered.

Telewest informed me of this 7pm on Mon night and says iam still liable to the bill, a nice sum of £1443.00
And I am at this moment still trying to get through to ICSTIS to see if they can help.

gadgett

ive been reading with interest as ive been caught this way.
I'm on NTL and Talk talk. To bar 09xxxxx calls do i ring these or BT?

misscrow4

OHG! you ppl,
I am sooooooooooo glad i have found this message board, you dont know how happy i am!.
Any ho, i will get on with it.

I am on AOL unlimited internet plan and my phone is with Cable telewest.
My bills are usually around £100, so you can imagine my horror when my current bill is over £900.00!!

i have apparently accessed a porn site - No 09099 653126 and run up a bill for £786.86. (*shakes with fear..*)
Obviously i did not knowing access this site - a dodgy dialer no doubt which i previously had not knowledge about.
i have now put on the relevant spybot and adware software to protect myself... 2 little 2 late you might say.

Martin.A
I have only just found this website to my releif. I have a £651.47 bill for this which BT have been chasing since September 03. I have had a reply from Icstis saying they have broken several regulations and to seek compensation from Miatext but after reading most of the comments i'm not sure if it's worth it. Is there anything I can do ?

june

hi there thanks for your reply. Deleted all dial up connections as u suggested. BUT got my phone bill online and have been charged £87 for calls to Sao Tome and Diego Garcia, wherever the heck that is! they are mot 090 no's but local no's, off to phone bt now and icitis after scrolling through these posts i think thats the next thing to do. I am so mad!

sue33

I have been caught out by the dialler scam and have contacted both http icstis and BT and all I get is the standard reply that they seem to give to everyone. BT telling me to get in touch with ictis although I keep informing them I have done so. ICSTIS saying that because my calls are all under £20 there is nothing that they can do.

AndyP

Just got my phone bill today and found 3 calls to a premium rate number (£44 ex vat) made without my consent.
No one else in my household, and i never use my land line except for Internet.

pensioner
we have a total bill for premium calls not of our making for £69 - not much by other bills - incurred on our April 2003 bill. We still have not paid this queried amount.

...more to follow......

From "Dialler Attack"

vrafferty

Received phone call from BT last week to say abnormal use of telephone .There was high usage of 09065170090/09065170091/09065170092.Normal bill for qtr is about £150.It seems that i have been caught by the same scam as Doggy DOO and 100 Reasons.My trouble is that the calls to the 0900 number extends over February rather than over just one day or night

monument7

In my previous quarter i got a bill for £540 when my usual bill is around £150. This is on my second line which is entirely internet with no voice calls. I e mailed and wrote to BT asking for a breakdown and also to disconnect the line as I was going on to broadband and needed just one line. They did neither and the next quarter I got another bill for £770 which included previous unpaid bill.

Last edited by Worldlife; 29-November-2004 at 19:46. Reason: Further complainants listed
Reply With Quote
  #8  
Old 30-November-2004, 09:18
Worldlife's Avatar
Worldlife Worldlife is offline
Safe Sane Consensual
 
Join Date: Apr 2001
Location: West Sussex, UK
Posts: 14,843
Default Minimising the risk of premium rate call scams

The item on BBC Three last night was most disappointing. The so called expert waffled around the problem and didn't provide a clear plan of defence and action for vulnerable users of the internet.

Here's therefore my draft suggested action plan to deal with this problem and maybe our Team can add to and edit this draft until we get a version that might be added as a sticky to the head of this thread. (perhaps use a color to show your suggested changes with a note as to the author)

I'll try to develop this with links to relevant threads but help would be appreciated
  1. Ban Premium Rate calls from your telephone line Some telephone companies will charge for this(e.g BT £1.50) and others are free (e.g Tesco Home Phone) This may be the only absolutely safe option if you have youngsters in your household who have access to an internet computer and your voicephone. We are dismayed that the Government, Regulators and telephone companies have not acted promptly to deal with this fraud. There are cases recorded on "The Scream" where innocent children have been enticed to use links that then lead to the installation of a dialler with the potential to link to a pornographic site.
    The disadvantage of banning premium rate calls is that you will not be able to dial premium rate numbers for competition entries or for technical support services.
  2. Disconnect your dial up modem when it is not needed If your computer is left on, even if no-one is using the internet, a rogue dialler will connect and start adding to your telephone bill. One of our members who is a broadband user had this happen to him.
  3. Install a dial up call blocker These are dependent on software upgrades and the guarantee from the supplier as to insurance and compensation arrangements in the event of failure of the device to provide protection
  4. Install updates to your operating system Always make sure your operating system is up to date – you can download security patches from http://windowsupdate.microsoft.com for Windows users, or http://www.apple.com/software if you're a Mac user.
  5. Check your dial up network settings If you see an unknown dialler (you should be able to identify those of the services you are paying for)be prepared to delete it. Look it up using a search engine such us Google. B
  6. Check the security settings on your browser Consider using an alternative to Microsoft Explorer
  7. Install anti- pop up software
    If you are currently invaded by a dialler follow the instructions below exactly:

    Disable any System Restore or Goback type software you may have.

    Ensure that your AV is up to date and run a full scan. Also run one of the online scans such as Housecall.

    Download the hijack pack and Spybot S&D.

    Extract all files to a folder of your choice.

    Empty all temp and temporary internet files.

    Update and run CWSHredder and fix anything that it finds. Reboot and run it again until it gives the all clear.

    Now install, update and run Spybot S&D. Fix anything that it finds, reboot and run again. Repeat this until it's all clear.

    Some people prefer and recommend download, install, update and run Ad-Aware.

    Now reboot, run HiJack This! and post a log file on the following thread. How to post a "Hijack this" log

    Just one thing - When posting HJT log files, please disable smilies and automatic URL parsing. It makes life so much easier for our gurus!!
  8. Install anti-virus program and keep it updated with new tables
  9. Use a firewall to protect your internet connections
  10. Report any rogue charges to your telephone company and to the following organisations

    ICSTIS (Independent Committee for the Supervision of Telephone Information Services)
    To check the nature of a premium rate number that has appeared on your telephone bill.
    To make a complaint regarding the content and / or promotion of a service running on a premium rate number.

    ICSTIS Check a premium rate number and or make a compliant

    Inform your Member of Parliament -particularly if children from your family have been exploited and the links lead to a porn site
    To confirm the name of your MP and send a fax

    Not all Members of Parliament have an email address. Once you have his or her name you can check and send your MP an email
    Contact your Member of Parliament by email

    Report to Police particularly if the criminal deception involves children and links to porn sites

  11. Let us know on "The Scream" about the telephone number and firm involved in the fraud against you and how much they have stolen from you. Post the information on this link
    "The Scream" Premium rate call ban

NB I have let Nia know my concerns about last night's news item with reference to this post.

Last edited by Worldlife; 01-December-2004 at 09:53. Reason: Contact details for Members of Parliament added
Reply With Quote
  #9  
Old 30-November-2004, 13:42
Zer02004
Guest
 
Posts: n/a
Default Re: Premium rate call scams - Information for media researchers

Unfortunately, it seems that the title of "expert" is all too easily bestowed upon anyone who can compose an email or format a Word doc.

I note that you've omitted the use of "specialist" software from your list.
Ad-Aware, Spybot, SpywareBlaster and SpywareGuard are all free programs that go a long way to dealing with this issue. The learning curve for the effective use of tools such as HijackThis! isn't really that steep. Common sense and a little research is really all that's required.

The banning of "premium rate" numbers will have little effect where the dialler uses an international number or where the connection is re-routed.

Windows XP SP2 goes some way to addressing browser security problems but many users will see this as a nuisance; many sites utilise innocent controls that are also affected by this.

Of course, as always, the best "cure" is prevention and this can only really be achieved by the user having at least some knowledge of how the system actually functions.

Last edited by Zer02004; 30-November-2004 at 13:53.
Reply With Quote
  #10  
Old 30-November-2004, 14:33
silver's Avatar
silver silver is offline
 
Join Date: Apr 2001
Location: Bournemouth, UK
Posts: 12,177
Default Re: Premium rate call scams - Information for media researchers

ok - emailed

BenF
buntyball
heather2002
Leonardo
niceJon
rimmer
spanky
Talland
TheBeef
thefirs
TheBeef
tonyf
heather2002
Mike43
rubydoodie
aquarius
alfajerry
dantodan
jaygo
MoleCrabs
100Reasons
Doggy Doo
gadgett
misscrow4
Martin.A
june
sue33
AndyP
pensioner
vrafferty
monument7

wow is a lot

Sil

PS, some advice abt what to do after you've been hit is worthwhile - like contact ICSTIS or whoever it is?

Last edited by silver; 30-November-2004 at 15:10.
Reply With Quote
  #11  
Old 30-November-2004, 16:09
Worldlife's Avatar
Worldlife Worldlife is offline
Safe Sane Consensual
 
Join Date: Apr 2001
Location: West Sussex, UK
Posts: 14,843
Default Re: Premium rate call scams - Information for media researchers

Thanks Silv.

Your "what to do" will be covered when item 10 is expanded and links will be included.

Zero your point about specialist software should be covered by item 7. Maybe we should include links to the relevant download sites and also the main discussion threads on our forums. Wonder if you might like to put your suggestions for this in the draft as a coloured edit.

Until the industry regulate and control these scammers effectively then people with youngsters in the house may feel safer if they ban both premium rate and international calls from their land-lines. By affecting BT income in this way they may induce them to do something about this problem. Surely this is the most effective prevention even though somewhat drastic. All other steps are palliatives and will be under constant attack by those exploring their vulnerability.
Reply With Quote
  #12  
Old 30-November-2004, 21:25
Zer02004
Guest
 
Posts: n/a
Default Re: Premium rate call scams - Information for media researchers

Do you not think it's also time that Joe Public should be "regulated"?
I don't want to appear insensitive to the issue but I do believe that every network user has a responsibility to him/herself and every other network user.

Do you think perhaps that ISPs have a duty in all of this?
I say ISPs because as far as I can see this is the only medium that everyone has to go through to obtain a connection to the network.

I can provide links to software and security sites without problem. Give me a day and I'll compile a worthwhile list.
Reply With Quote
  #13  
Old 30-November-2004, 23:39
Worldlife's Avatar
Worldlife Worldlife is offline
Safe Sane Consensual
 
Join Date: Apr 2001
Location: West Sussex, UK
Posts: 14,843
Default Re: Premium rate call scams - Information for media researchers

Thanks for your offer Zero - that would be a great help.

Guess we are both united in so far as the focus must be on making at as difficult as possible for the organisations subjecting people to these dialler attacks.

Mine is "political action" against the perpetrators and yours is giving people the technical support to prevent the exploitation.

Both will be effective
Reply With Quote
  #14  
Old 19-March-2005, 07:00
Worldlife's Avatar
Worldlife Worldlife is offline
Safe Sane Consensual
 
Join Date: Apr 2001
Location: West Sussex, UK
Posts: 14,843
Default Re: Premium rate call scams - Information for media researchers

Popped this one to the top again to assist El Gringo in his current case.

Might be worthwhile reading RTP's experiences when he took his case to Court.

Reply With Quote
  #15  
Old 29-March-2005, 12:30
El Gringo El Gringo is offline
telcos
 
Join Date: Feb 2005
Posts: 2,002
Default Re: Premium rate call scams - Information for media researchers

Thanks worldlife. I sorry if this if this shouldn't be posted here but its about an angle to the proplem that I think may be useful.
Its about the premium rate bills and the VAT that I originally joined the forum to talk about. The question is useful because if all the telecom bodies refuse to answer, people like tax consumer rights and trading standards will.

I wrote many letters to ICSTIS and different telecom bodies and asked this question.
I wanted to know why these premium rate phone bills requesting services from abroad were subject to 17.5%VAT. I had always believed this only applied to "goods and services" purchased in the UK. I asked them if they could explain why BT is telling their customers they are responsible to sort the bill out because they have purchased the services from abroad.

I didn't recieve a single reply.

I sent the same letter to HM Customs and Excise and Trading Standards
HM:
"Although the premium rate calls originate to Spain, the service is being invoiced from British Telecom therefore standard telecomunications rules apply.
The place of supply of telecomunications services as defined in N741 12.9 is classed as where the customer belongs. With the supplier and customer belonging in the UK, the supplier must account for VAT at the standard rate of 17.5%."
it appears the services are being bought in and sold on.

Trading Stan:
"you have a service agreement with BT" "you should not have to pay for calls made fruadulently" "Ultimately you will need to dispute the bills" "Only a judge can decide where the liability will lie in the County Court."

I sent the same question with these replies back to ICSTIS and the telecom bodies and asked them if they could explain why BT appear to be misleading thier custumers. It did appear that they had full consummer and legal rights.

I didnt recieve a single reply.

Lots of people the telecom companies, ICSTIS and many others in the UK knew what was going on. I still believe the dialer scam and isp's abroad were an excuse somebody in the UK allowed to continue so it could be used as an excuse for somebody in the UK to profit(theft?).
I believe this may be the best way to embarass and force the right people into putting pressure on people like BT to accept they have taken money they weren't legally entitled to.

Last edited by El Gringo; 06-April-2005 at 11:13.
Reply With Quote
  #16  
Old 24-April-2005, 15:03
El Gringo El Gringo is offline
telcos
 
Join Date: Feb 2005
Posts: 2,002
Default Re: Premium rate call scams - Information for media researchers

Worldlife I found some information that may help be interesting. Sorry if you have already seen it.

I looked on ICSTIS web site and found a block of 10.000 premium rate numbers Telecom One lease out abroad. 09099670000 to 09099679999.

I found 36% (3600) are under investigation. Many for over a year. BT, ICSTIS and the whole premium rate inustry know this apart from it appears the customers who are still being ripped off by the same people using the same numbers.

Try entering for example any number between 09099677100 to 09099679200.
me thinks we need a bigger boat.

ps. if anybody can change the title of my post regarding Telecom One in general telcos I would be grateful. I hope it contains help for people to identify their UK telecom.

Last edited by El Gringo; 24-April-2005 at 15:27.
Reply With Quote
  #17  
Old 24-April-2005, 16:22
Worldlife's Avatar
Worldlife Worldlife is offline
Safe Sane Consensual
 
Join Date: Apr 2001
Location: West Sussex, UK
Posts: 14,843
Default Re: Premium rate call scams - Information for media researchers

Well spotted El Gringo......

Just been reading in the Sunday newspaper about ring tone scams - but that's another story.
Reply With Quote
  #18  
Old 30-April-2005, 22:19
El Gringo El Gringo is offline
telcos
 
Join Date: Feb 2005
Posts: 2,002
Default Re: Premium rate call scams - Information for media researchers

most of the 3600 numbers under investigation are leased to the same two Spanish addresses.

Can Puigorfila 2
1-B-07001 Palma De Mallorca

Cl. Del Ter 27 Bajos Izqueirda
07009 Poligono Son Fuster
Palma De Mallorca
C.I.F. B-57161366

When I looked up some of the names Telecom One claim were leasing the numbers they appeared on German web sites. They seem to be the same few people with numerous aka's. One of the numbers even connects the two addresses. Me thinks the number interesting. 09099673218. It appears on a media desktop web site used for downloading free games, music and other scam, spam virus infested files that could hide a trojan dialer software.

BOOSTER DOWNLOADS
GB 09099673218 £1.50/min
Telcolux sl
C/Ca'n Puigdorfila, 2,1 B
Palma de Mallorca
Media Desktop.

When ICSTIS investigated the number they were told
Telecollux
c/o ter 27 Bajos izda 07009
Palma de Mallorca.

Telecom One also leases numbers to Telehansa gmbh. Telehansa and their billing company were investigated some time ago by the police in connection with a massive dialer scam in Hamburgh. The German customers were told not to pay the bills. Telehansa lease a suspiciously small block of five. 09099673262-09099673266. Is it possible that as ICSTIS investigates Telecom One immediately re-leases them to a Spanish aka.

The rogue dialer that was apparently being used by Telehansa was purchased from Digitally Web Media ltd.(may be Digital) Causeway House 1, Herts , London , GB CM23 3BT. An updated one was offered by Mr John Smith same address.

Last edited by El Gringo; 13-May-2005 at 23:48.
Reply With Quote
  #19  
Old 02-May-2005, 12:32
El Gringo El Gringo is offline
telcos
 
Join Date: Feb 2005
Posts: 2,002
Default Re: Premium rate call scams - Information for media researchers

Extra information regarding Hamburgh scam moving to Spain that's now targeting UK:

Translated from www.internetombudsmann.at News

German Dialler Cheats Arrested
29.06.2004
For weeks excitement prevails to Tele Hansa GmbH, demand management Gmbh, Hanseati account systems GmbH or digitally Web Media Limited, Hamburg and/or London, which disconcert a network organised by the same person with dubious calculations consumers and stand behind those obviously around companies from Hamburg, about.

Also with the InterNet Ombudsmann were recieved numerous complaints.

If you are recievers unfounded forwardings, do not pay this calculation.
Some of Telecom One's 3600 premium rate numbers and clients ICSTIS is investigating:

09099672808,
09099673666,
and many more. Premium Media Communications SL,Ter 27 Bajos...under inv.
09099673242
Jokomo Media SL, c/o Ter 27 Bajos....... Under Investigation
09099673261
09099673262
Tele Hansa Gmbh Hamburg................... Under Investigation
09099673266

Spanish mallorca address and operators that are responsible for thousands of these numbers.
Hansieti's new buisinss premises and partners. Calle Ter. 27 Bajos 07009 Mallorca

danke schoen deutsche freunden

Last edited by El Gringo; 06-May-2005 at 07:43.
Reply With Quote
  #20  
Old 06-May-2005, 01:04
El Gringo El Gringo is offline
telcos
 
Join Date: Feb 2005
Posts: 2,002
Default Re: Premium rate call scams - Information for media researchers

digitally(digital) web media , comet media, hanseati GmbH,appear to be linked or akas.

09099679700-0909967900 are under investigation.

middleton holdings ltd.
po box 415. templar house.
don road
st. helier
je4 8wh
jersey

entered "middleton holdings" st helier in google.
Info on Middleton
danke schoen deutsche freunden
result:

comet media limited( or digial web media)
causeway house
1 dane street
bishop stortford
hertfordshire cm23 bt

registrant
middleton of getting thing ltd
po box 415 templar house
don road st helier
je4 8wh.

getting thing ltd and all these names and 3600 Telecom One numbers are connected to hamburg and/or the mallorca address in the above post.

summary of what i have found; Telecom One lease a block of 10,000 prn. 3600 are under investigation. All bar a few to the same two addresses in Mallorca. Many of the people in these two addresses are the same or linked to the people connected to the Hamburg dialer scam.
The few remaining people in the other addresses apart from one or two are also the same as or connected to the Hamburg scam.

Last edited by El Gringo; 10-May-2005 at 14:55.
Reply With Quote
  #21  
Old 18-May-2005, 04:30
Worldlife's Avatar
Worldlife Worldlife is offline
Safe Sane Consensual
 
Join Date: Apr 2001
Location: West Sussex, UK
Posts: 14,843
Default Re: Premium rate call scams - Information for media researchers

With pending cases and bearing in mind past experiences of legal proceeding recorded on "The Scream!" it is possibly worth repeating this advice here...

However sound your case may be and however well you try to present it these large organisations with expert lawyers will try and frustrate justice to suit their objectives. See for example RTI's thread Tiscali's debt collectors are taking me to court

Folks contemplating legal proceeding should check if the may be entitled to legal support through their household, motor insurance or membership of an organisation (e.g a trade union or professional association)

Last edited by Worldlife; 18-May-2005 at 04:36.
Reply With Quote
  #22  
Old 20-May-2005, 02:57
El Gringo El Gringo is offline
telcos
 
Join Date: Feb 2005
Posts: 2,002
Default Re: Premium rate call scams - Information for media researchers

Thanks again for the advice and help and also for the support of members like bensonix and cheeky2004. I read RTI's case before I joined the forum. "SIR" Roger should be in Scream legend. I'm sorry if I've gave the impression we should be taking BT etc to court. I have been trying to convince people the answer is to write to their mp and force BT etc to respect our consummer and legal rights and for them to take and challenge us in court.
If anybody has read my posts on the subject of the 3600 premium rate numbers that I believe BT Icstis and the goverment are lying about and profiting from, they may agree with me any mention of a court case will be hypatheticle.
I was hoping that some members would look at the these numbers on Icstis web and give opinions and feedback to this thread.

ps while i was writing this post that bloody frog advert kept comming on. am i the only one who gets really p1ssed off with it?

Last edited by El Gringo; 20-May-2005 at 03:10.
Reply With Quote
  #23  
Old 23-May-2005, 02:01
El Gringo El Gringo is offline
telcos
 
Join Date: Feb 2005
Posts: 2,002
Default Re: Premium rate call scams - Information for media researchers

noticed something odd with my BT bill. the prs charges dont appear to be connected to the duration of the call. they seem to be less and the ammount random. if somebody purposely connected to one of these porn sites wouldn't they expect their BT bill to charge £1.50/min. my vary from £1.25 to £1.32. if any body can explain this be grateful.
BT record of when I connected and length of time i accessed the sevice dont gel. Has anybody found the same.

Last edited by El Gringo; 23-May-2005 at 02:15.
Reply With Quote
  #24  
Old 13-July-2005, 15:00
El Gringo El Gringo is offline
telcos
 
Join Date: Feb 2005
Posts: 2,002
Default Re: Premium rate call scams - Information for media researchers

Up date on Middleton Holdings Ltd who were operating from St Helier, Jersey.

The icstis investigation into these people has been going on for one and half profitable years for BT and Telecom One. Icstis has been investigating a company using the agreement information given to them by Telecom One.

I looked at the name, address and phone contact details. After a few minutes I discovered the company appeared to be the same as or closely connected to a German telecom that had been investigated in Germany and now was being investigated by icstis for massive dialer fraud in Spain. Also the address, PO Box and St helier phone number appeared to belong to a different company that organises charity fund raising.

For what good if any I reported this company, Telecom One and the 3600 prn being used in Spain and Jersey to Beds police.

I've just looked on icstis wed site at the BT/Telecom One/Middleton premium rate numbers(09099679700-09099679999). They're still under investigation and profitable but the address has changed.

Middleton Holdings Ltd.
c/o Amira Amichi,
C ter 27 Bajo Iz,
Palma De Mallorca,
Spain.

The numbers have been moved out of harms way. All 3600 BT/Telecom One prn's that have been under investigation for over a year are now being operated by the same few people, from the same two addresses in Spain. BT can continue to send out bills for fruadulent UK premium rate services that have no web content and dont exist. BT and Telecom One con continue to slice up the action. Telecom One can give BT millions and call it rent. Telecom One can keep their agreed cut and pass the remainder on to Spain to the man with a thousand names who supplies the service that doesn't exist.

Last edited by El Gringo; 13-July-2005 at 16:09.
Reply With Quote
  #25  
Old 13-July-2005, 16:51
Worldlife's Avatar
Worldlife Worldlife is offline
Safe Sane Consensual
 
Join Date: Apr 2001
Location: West Sussex, UK
Posts: 14,843
Default Re: Premium rate call scams - Information for media researchers

Well done El Gringo....

Would it be worthwhile passing this information to your Member of Parliament and asking what action the police and the regulatory authorities intend to take to prevent UK Telecoms profiting by the perpetration of fraud?

Maybe ask what changes the Government intend to put in place to ensure more effective investigations, action and controls to prevent innocent citizens being subject of oppressive and maybe criminal telephone charges from foreign organisations such as this.

Guess you know the full range of questions you need to ask so that your MP can pressure the Minister involved
Reply With Quote
  #26  
Old 13-July-2005, 18:04
El Gringo El Gringo is offline
telcos
 
Join Date: Feb 2005
Posts: 2,002
Default Re: Premium rate call scams - Information for media researchers

Good question WorldLife,

I recently sent all this information to Trading Standards and asked if was reasonable to accept that BT and Telecom One excuse that they dont know they are billing for "premium rate services" that are the result of fraud and dont exist. They put me in touch with Beds police High Tech Crime Unit. They sent me a letter informing me they had passed the information to what used to be called the economic crime unit (the new name for the fraud squad) to look at.

I later recieved a very strange unexplained letter from BT thanking me for my "enquiry" . It informed me they could confirm the calls were made from my computer and went out of its way to apparently confirm they do not know if any of these numbers are still under investigation.

It appears the information went in a big pointless circle back to BT. I contacted my MP and pointed out that hundreds of people were having thousands of pounds daily ripped off and asked him to confirm whether the
police were taking the matter seriously. They wrote and told him they have no recollection of me or the information I sent them.

He asked if I wished for him to act on my behalf. Three days ago I sent him a copy of the original police letter and suggested their memory may be failing or worse. I asked him to take the matter up on my behalf.

WorldLife the point I'm trying to make about the bill and the service being fraud. Assume for instance we intentionally down loaded the dialer because we intended to request and purchase premium rate web content entertainment. If we used the dialer we would discover there is and never was any entertainment. The only purpose of the dialer is to "trick" BT into sending out a bill. A bill for something that does not exist. I dont expect everybody to agree with this but I do believe a lot of people on this forum and others have allowed the Premium Rate Industry (mainly through BT and icstis) to complicate and confuse the matter. BT's claim they dont know whether we dialed or didn't dial is almost irrelevant. The fact that we are being billed by BT, NTL....etc on behalf of the UK pr industry for unchecked uncontrolled unregulated web content UK pr services that dont exist should be questioned. The point I've been trying to make is how many tens of thousand times does BT and icstis have to be told the services dont exist.
Reply With Quote
  #27  
Old 13-July-2005, 23:56
Worldlife's Avatar
Worldlife Worldlife is offline
Safe Sane Consensual
 
Join Date: Apr 2001
Location: West Sussex, UK
Posts: 14,843
Default Re: Premium rate call scams - Information for media researchers

Thanks for making things clearer.

Are we certain that the regulator can only secure compensation if a dialer is fraudulently installed to provide access to a service?

Whether or not a service is provided is somewhat a secondary consideration for the poor victim subject of such a scam.

I agree with you that the organisation allocating the scam number and not the customer should be directly responsible if that number is abused.

For example Credit Card companys will vet the people they allow to accept credit cards - particularly if they are phone or internet transactions. If the firm concerned put in false or questionable claims or fail to supply goods then the credit card company take eventual responsibility.

These premium rate numbers that are a gold mine for their holders should be treated similarly.
Reply With Quote
  #28  
Old 25-July-2005, 20:16
El Gringo El Gringo is offline
telcos
 
Join Date: Feb 2005
Posts: 2,002
Default Re: Premium rate call scams - Information for media researchers

WorldLife just updating. I recieved a letter 3 days ago from my MP. He tells me he is presently discussing with the police what progress is being made in the case I reported.(He told me their recent claim they were unaware of the information I sent them was an administrative oversight.) Whatever the outcome he believes it to be a serious matter and is more than willing to take it up with the Home Office and in parliament. I'll keep you updated.

I personally dont think any Icstis decision should affect any legal rights the customer may have to a refund. Our regulater should be Trading Standards. My arguement is simple. A 100,000 people claim these service's do not exist. This should be compelling evidence alone for Trad. Stan. to act on.
These are questions Trading Standards should be asking Icstic and the premium rate industry. Where are these 3600 numbers advertised? Where is the web site that uses these numbers to access the premium rate services? Where is the web content you recieve when the number is dialled. Where is the Icstis investigation thats been ongoing for nearly two years? (There never was an investigation).
The premium rate industries excuse that they have no way of knowing after two years that the premium rate services they are supplying and billing for may be fraudulent should be a matter between them and the police to discuss.

Last edited by El Gringo; 26-July-2005 at 01:09.
Reply With Quote
  #29  
Old 26-July-2005, 06:09
Worldlife's Avatar
Worldlife Worldlife is offline
Safe Sane Consensual
 
Join Date: Apr 2001
Location: West Sussex, UK
Posts: 14,843
Default Re: Premium rate call scams - Information for media researchers

Well done El Gringo.

I've found the ear of a sympathetic and understanding MP willing to pressure for answersis absolutely invaluable. Let's hope you are able to post news that action will be taken by the Police to stop these scams and frauds.

Let's also hope that justice will be done and Telecoms are no longer able to profit because of the ineffective action by themselves and the regulator to deal with these scams and frauds promptly.
Reply With Quote
  #30  
Old 25-August-2005, 08:35
Worldlife's Avatar
Worldlife Worldlife is offline
Safe Sane Consensual
 
Join Date: Apr 2001
Location: West Sussex, UK
Posts: 14,843
Default Re: Premium rate call scams - Information for media researchers

Welcome to "The Scream!" German Dialler Fighter

Firstly your contribution is most appreciated - it was probably not easy for you to translate the information from German into such good English.

I'm wondering if our national governments fail to deal effectively with this menace whether it's a matter to be put to Brussels through our MEP's.

If there are active groups on this issue in other EC countries and we coud unite and have a common approach.
Reply With Quote
Reply

Tags
aol, bbc, broadband, cable, company, computer, email, fraud, free, home, international, internet, key, line, mail, make, messenger, music, online, phone, premium rate, scam, security, software, talk talk, tesco, volume

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
BT to block premium rate dial-up scammers Scoobs News 7 08-July-2004 20:40
Disgusting premium rate call charges Worldlife General Chatty Stuff 7 25-January-2004 15:48


All times are GMT +1. The time now is 14:13.


Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2018, vBulletin Solutions, Inc.
Copyright ©1999-2014 The Scream!