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  #1  
Old 08-December-2006, 18:55
vulpine
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Question AOL and VPN connection. Is VPN supported by AOL?

Hi
My boss wants to connect remotely into his work LAN from his home using VPN.
Does anyone know if AOL broadband supports VPN connections?
We are using a netgear DG834N adsl modem router which fully supports VPN. The company end of the VPN tunnel is configured correctly as many other users can connect quickly and reliably (none of them use aol).
thanks
Jon

Last edited by vulpine; 08-December-2006 at 19:39.
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  #2  
Old 12-December-2006, 10:40
Badger1
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Default Re: AOL and VPN connection. Is VPN supported by AOL?

Hi,
Yes you can use a VPN over AOL. I have a netgear DG632 and have being using a VPN into my company for over a year.
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  #3  
Old 17-March-2007, 21:08
zygmuntt
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Default Re: AOL and VPN connection. Is VPN supported by AOL?

Hi,
Yes you can use a VPN over AOL. I have a netgear DG632 and have being using a VPN into my company for over a year.
Originally Posted by Badger1 View Post
Hi, but I even cannot ping IP of the server and cannot have VPN. And all consultants like mantra repeat that AOL does not support VPN....

Can anybody help how to do it. I have AOL 9.0 if it matters...

zyg
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  #4  
Old 18-March-2007, 03:18
Austin_KW
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Default Re: AOL and VPN connection. Is VPN supported by AOL?

As Badger1 stated; it can be done, I dont use AOL so I cant check right now, but I have setup at least 2 different types of vpn on aol.

A vpn is just an encrypted data connection. VPN traffic is then sent through this connection and pops out the other end looking like local traffic.
The type of connection will depend on the vpn implementation (ipsec, ssh, ssl etc). AOL might not give you support setting this up, but they cant really prevent you; even if they blocked ports you could tunnel a connection over http or other unblocked ports.

Your AOL version is not relevant/needed, you will just be using your internet connection. You install the vpn client application and the client will setup a connection using your internet connection.

Can anyone ping the vpn server? it is very possible that they have turned pings off to hide the server from casual hackers.

Just install the client software, and configure as specified by your company. It has been a while since I have setup any vpns but I think that the client side does not usually require you to open ports on your router.

Try turning off your firewall (temporarily), your vpn may have added a new virtual adapter and subnet that the firewall is blocking.

Connect to yoor router (http://192.168.0.1 ?) and check the MTU, dont remember for netgear but it will be somewhere under DSL/Internet configuration. If the MTU is greater than 1450 then change it to 1450. This could cause problems with encrypted traffic
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  #5  
Old 26-April-2007, 23:48
zygmuntt
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Default Re: AOL and VPN connection. Is VPN supported by AOL?

well, router probably is not the problem. The MTU is ok.

What I found out is that signal reaches destination server in so called "aggressive mode" (if I understood IT staff properly) and no connection takes place. It means AOL deformates info sending by my Cisco VPN client.

Does anyone know how to heal the problem?
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  #6  
Old 27-April-2007, 00:34
Austin_KW
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Default Re: AOL and VPN connection. Is VPN supported by AOL?

I dont use this type (ipsec) of vpn because the are harder to setup/configure. But from what i can remember "aggressive mode" is one of the modes for the initial key exchange before the connection is setup. Some vpn servers will not allow agressive mode because it is less secure. Is the mode main/aggressive a configurable option in your client side sortware.
It means AOL deformates info sending by my Cisco VPN client.
I dont know what this means, Did you mean that AOL fragments the packet?
If so, did you ever manage to ping the vpn server. This would allow you to discover the path mtu to the vpn server.
You could try downloading DrTCP and http://www.dslreports.com/drtcp and try reducing the mtu that your PC uses.
Or maybe you meant something else by "deformates"
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  #7  
Old 27-April-2007, 08:21
zygmuntt
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Default Re: AOL and VPN connection. Is VPN supported by AOL?

Thanks Austin,
I only meant that I reach server in aggressive mode. I suppose it means the information sent should have gone in three packs but comes in one package in this mode.
And due to this mode my connection is rejected by server.
donno if it explains,
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  #8  
Old 27-April-2007, 13:54
Austin_KW
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Default Re: AOL and VPN connection. Is VPN supported by AOL?

OK, sorry, I thought it was two different issues. AOL may fragment you packets into more packets but very unlikely that it would join packets into fewer packets.

Aggressive mode uses less packets than main mode.
The connection is initiated by the client. So it is the client that is picking the mode that your server does not allow. Check your settings in the client and see it there is an option to only use main mode.

Don't remember if I mentioned it earlier, but always temporarily disable any firewalls that you have installed when you have issues with new network settings. Does not sound like this is a problem right now (you have not got far enough yet) but I have been bitten so many times by forgetting to configure my firewalls.

Also if you do get past the aggressive mode problem the it may be worth trying it on a PC that does not have the aol software or deinstalling AOL software ( you dont need it to use the 'net and you are never sure what it is doing).
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  #9  
Old 03-May-2007, 22:25
zygmuntt
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Default Re: AOL and VPN connection. Is VPN supported by AOL?

Has anyone else faced problems with AOL like mine?

I uninstalled all AOL software, I have lowered MTU and still cannot get VPN connection. My Cisco client works in other netoworks but AOL at home...Log looks as below:
Copyright (C) 1998-2005 Cisco Systems, Inc. All Rights Reserved.
Client Type(s): Windows, WinNT
Running on: 5.1.2600 Service Pack 2
Config file directory: CProgram Files\Cisco Systems\VPN Client

1 22:24:15.093 05/03/07 Sev=Info/4 CM/0x63100002
Begin connection process

2 22:24:15.109 05/03/07 Sev=Info/4 CVPND/0xE3400001
Microsoft IPSec Policy Agent service stopped successfully

3 22:24:15.109 05/03/07 Sev=Info/4 CM/0x63100004
Establish secure connection using Ethernet

4 22:24:15.109 05/03/07 Sev=Info/4 CM/0x63100024
Attempt connection with server "62.173.247.209"

5 22:24:15.171 05/03/07 Sev=Info/6 IKE/0x6300003B
Attempting to establish a connection with 62.173.247.209.

6 22:24:15.187 05/03/07 Sev=Info/4 IKE/0x63000013
SENDING >>> ISAKMP OAK AG (SA, KE, NON, ID, VID(Xauth), VID(dpd), VID(Nat-T), VID(Frag), VID(Unity)) to 62.173.247.209

7 22:24:20.406 05/03/07 Sev=Info/4 IKE/0x63000021
Retransmitting last packet!

8 22:24:20.406 05/03/07 Sev=Info/4 IKE/0x63000013
SENDING >>> ISAKMP OAK AG (Retransmission) to 62.173.247.209

9 22:24:25.406 05/03/07 Sev=Info/4 IKE/0x63000021
Retransmitting last packet!

10 22:24:25.406 05/03/07 Sev=Info/4 IKE/0x63000013
SENDING >>> ISAKMP OAK AG (Retransmission) to 62.173.247.209

11 22:24:30.406 05/03/07 Sev=Info/4 IKE/0x63000021
Retransmitting last packet!

12 22:24:30.406 05/03/07 Sev=Info/4 IKE/0x63000013
SENDING >>> ISAKMP OAK AG (Retransmission) to 62.173.247.209

13 22:24:35.406 05/03/07 Sev=Info/4 IKE/0x63000017
Marking IKE SA for deletion (I_Cookie=E1595902191D04C5 R_Cookie=0000000000000000) reason = DEL_REASON_PEER_NOT_RESPONDING

14 22:24:35.906 05/03/07 Sev=Info/4 IKE/0x6300004B
Discarding IKE SA negotiation (I_Cookie=E1595902191D04C5 R_Cookie=0000000000000000) reason = DEL_REASON_PEER_NOT_RESPONDING

15 22:24:35.906 05/03/07 Sev=Info/4 CM/0x63100014
Unable to establish Phase 1 SA with server "62.173.247.209" because of "DEL_REASON_PEER_NOT_RESPONDING"

16 22:24:35.906 05/03/07 Sev=Info/5 CM/0x63100025
Initializing CVPNDrv

17 22:24:35.906 05/03/07 Sev=Info/4 IKE/0x63000001
IKE received signal to terminate VPN connection

18 22:24:35.984 05/03/07 Sev=Info/4 IKE/0x63000086
Microsoft IPSec Policy Agent service started successfully
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  #10  
Old 04-May-2007, 03:35
Austin_KW
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Default Re: AOL and VPN connection. Is VPN supported by AOL?

Still not getting a response. Have you disabled your firewall. Check your router logs after a connection attempt to see if it is blocking any incoming connections.
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  #11  
Old 21-January-2009, 20:54
jamjar
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Unhappy Re: AOL and VPN connection. Is VPN supported by AOL?

Hi, I'm having a similar problem with one of my colleges. we are able to establish the VPN connection but the speed is unbelievably slow (a bit like dial up but slower) when you open a web page in IE. as soon as you drop the VPN connection the speed goes back up. It's only slow when the VPN is connected. The ISP is AOL.

Any ideas?
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  #12  
Old 21-January-2009, 21:19
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silver silver is offline
 
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Default Re: AOL and VPN connection. Is VPN supported by AOL?

presume the IE connection is going over the VPN when it's turned on,. in which case it's entirely possible the slowdown is caused by the network on the other side of the VPN rather than the ISP connection

one way to test is download stuff from the VPN site across the VPN
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  #13  
Old 19-February-2010, 13:52
fif
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Unhappy Re: AOL and VPN connection. Is VPN supported by AOL?

I have a very similar issue with AOL and my VPN. My interent is excellent until I try to connect to the VPN and it drops everything in the house. It has worked fine for over 3 years and 3 weeks ago it stopped. I have had my laptop rebuilt and it didn't help. AOL tell me my line is fine. I am 4 months into an 18 month contract and cannot work from home unless on a slow connection.

Any ideas would be gratefully received as my technical support are at a loss now as we thought was AOL blocking ports
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  #14  
Old 20-February-2010, 01:10
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silver silver is offline
 
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Default Re: AOL and VPN connection. Is VPN supported by AOL?

how are you sharing your internet connection, are you saying that you connect the VPN on one of the PCs and other PCs within the house (connected to the same router) drop their connection to the i'net ?
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  #15  
Old 08-October-2010, 17:15
fif
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Thumbs down Re: AOL and VPN connection. Is VPN supported by AOL?

I am running 2 laptop's off of wireless connection. AOL confirmed that they do lock ports and set me up to use port 26 but it has stoppped working now too

fif
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