Cannot send email through bt mail server.

Thanks so much to oldk for your post, I really can't thank you enough for posting this. I have had a nightmare with this up until now. Now I can send emails again!

Cheers :-)

Bt don't seem to know anout using a differnt port for SMTP. They blocked port 25 'to prevent spam and fake addresses' and expect everyone to use their BTY server.
I don't intend to use it, in fact I've forwarded BTY POP mail to my domain. But I can't use the BTY SMTP server because my domain is hosted by my last ISP (had to swap when moving as no LLU on present exchange) and their way of preventing spam is to insist that your domain is used to send by SMTP, no relaying. Therefore the two are in direct opposition and I hope that my exchange is at least WBC enabled when my BT contract completes so I can change to a better provider.
I really miss LLU and my last exchange has just been enabled for FTTC. This one doesn't have any LLU or ADSL2+.

Hi, Ive been with BT broadband basic since sept 04, my incoming mail server is with my own website host, I have not had any problems until 3 weeks ago when after I set up my BT wireless router, a day or so after I could not send emails. I have spent £££ on the BT tech help line but they just kept passing me around and know one knew why it wasnt working. I have tried all the techniques read on this forum, but still no avail. Also, each month I send out a newsletter by a mass mailer program to the members on my website, but this is now not working also.
Any new advice is very much appreciated

PlanetT

Originally Posted by planettracey

Hi ok i understand you i am with bt but i never use the bt mail service i always use my old aol email when i use the bt internet service and i do not have no problems. When i try to use the bt email thay gave me i tryed it for the first time today i could not get to my mail. So my advice to you mate is to get an email adress from another network and use that on the bt service and you should have no problems.