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[Twinkle]

Windows Vista SP1
IE keeps freezing on me and I have to reboot!
I have the latest update, tried disabling add ons etc. Having to log in all forums again after that!
Nothing seems to help the issue!

Most grateful for any input on this.

[JohnnyReb51]

Hiya.

Try some/all of the suggestions in this link....

http://support.microsoft.com/kb/936213

Got to Shoot off now >>>Whoooooooosh!

[Twinkle]

I will go there.

[Twinkle]

Nothing work! It still freezes and have to re-boot to get on web again.

[centaur]

Nothing work! It still freezes and have to re-boot to get on web again.

Originally Posted by Twinkle

It also happens on my laptop, which had been 'upgraded' from XP to Vista business. I notice that these two hog about half of the HDD capacity (60Gb) and IE7 is especially memory hungry with even a couple of tabs open. My partner's new lappy with Vista home Prem doesn't seem to suffer from this at all though.

I've taken to using FF instead, needless to say......

[Twinkle]

I was contemplating Firefox, would you recommend it?

[bouncingjohn]

Twinkle: rather than re-booting; have you tried closing IE7 in the Task Manager? Press the control, shift and escape keys at the same time, click on the "Processes" tab, then on iexplore.exe in the list that appears and then on "End process" (you'll probably also have to confirm that you do want to close it - just click "Yes"). Won't stop ie7 freezing, but might save you some time.

[Twinkle]

Tried that BJ, still hangs!

[JohnnyReb51]

Hiya.

Just try FireFox and see if you like it or not.

When it asks to make it the default browser, say NO.

If you dont like it, you can always uninstall it again.

http://www.mozilla-europe.org/en/firefox/

I have tried IE7 and dont like it at all, it looks cheap and nasty, very few settings, its a plain looking amateurish attempt in my eyes for kiddies.

[Twinkle]

Thanks JR I will give it try.

[Twinkle]

Well that froze on launch! Back to IE 7 for now.

[JohnnyReb51]

Hiya.

It sounds like a Memory or heat problem to me.

A new unit shouldnt in theory, cause all these problems.

Check all cables are tightly fitted to the PC and Monitor, make sure nothing is blocking the vents on the PC and keep away from direct heat of, fires, heaters, etc.

What make and model is it.

PS. I assume you have done the usual infection scans, lol.

[Twinkle]

HP model Done all scans, just disabled Adobe add-on as that often flashes up on occasions when it freezes. Defiantly not hot in this caravan.

[JohnnyReb51]

Hiya.

I need the model number, I know its an HP It should be on the front, or rear panel. EG. HP S3614

Where did you buy it from.

How much memory has it got ?

Are you running it with all the trial and garbage they pre-install on it ? you dont need 99% of it.

[Twinkle]

Model s3624uk
ram. 2.00gb
AMDdual core processor 4450e 2.30ghz 32bit operating system.
Yes there was a lot of stuff on here I did not want and got rid of! There probably is a lot more that I do not know much about. Hope that helps, thanks Johnny,

[JohnnyReb51]

Hiya.

Can you post a HJT log please, I want to see what is loading up.

[Twinkle]

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 09:50:29, on 06/01/2009
Platform: Windows Vista SP1 (WinNT 6.00.1905)
MSIE: Internet Explorer v7.00 (7.00.6001.18000)
Boot mode: Normal

Running processes:
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\taskeng.exe
C:\Windows\System32\mobsync.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\hp\support\hpsysdrv.exe
C:\Windows\System32\rundll32.exe
C:\Program Files\Hewlett-Packard\HP Health Check\HPHC_Scheduler.exe
C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe
C:\Program Files\HP\HP Software Update\hpwuSchd2.exe
C:\Program Files\Alwil Software\Avast4\ashDisp.exe
C:\Program Files\Unlocker\UnlockerAssistant.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Users\Twinkle\Downloads\Downloads\Lavasoft\Ad-Aware SE Professional\Ad-Watch.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\PROGRA~1\Magentic\bin\MgApp.exe
C:\Program Files\AnalogX\CookieWall\cookie.exe
C:\Windows\system32\SearchFilterHost.exe
C:\hp\kbd\kbd.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TY...vilion&pf=cndt
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TY...vilion&pf=cndt
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.hp.com/svs/rdr?TY...vilion&pf=cndt
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Twinkle
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O1 - Hosts: ::1 localhost
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program Files\Real\RealPlayer\rpbrowserrecordplugin.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
O4 - HKLM\..\Run: [hpsysdrv] c:\hp\support\hpsysdrv.exe
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KbdStub.EXE
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\Windows\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\Windows\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [HP Health Check Scheduler] c:\Program Files\Hewlett-Packard\HP Health Check\HPHC_Scheduler.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe"
O4 - HKLM\..\Run: [HP Software Update] c:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [UnlockerAssistant] "C:\Program Files\Unlocker\UnlockerAssistant.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [ZoneAlarm Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKCU\..\Run: [AWMON] "C:\Users\Twinkle\Downloads\Downloads\Lavasoft \Ad-Aware SE Professional\Ad-Watch.exe"
O4 - HKCU\..\Run: [IncrediMail] C:\Program Files\IncrediMail\bin\IncMail.exe /c
O4 - HKCU\..\Run: [Magentic] C:\PROGRA~1\Magentic\bin\Magentic.exe /c
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O8 - Extra context menu item: &ieSpell Options - res://C:\Program Files\ieSpell\iespell.dll/SPELLOPTION.HTM
O8 - Extra context menu item: Check &Spelling - res://C:\Program Files\ieSpell\iespell.dll/SPELLCHECK.HTM
O8 - Extra context menu item: Lookup on Merriam Webster - file://C:\Program Files\ieSpell\Merriam Webster.HTM
O8 - Extra context menu item: Lookup on Wikipedia - file://C:\Program Files\ieSpell\wikipedia.HTM
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra button: ieSpell - {0E17D5B7-9F5D-4fee-9DF6-CA6EE38B68A8} - C:\Program Files\ieSpell\iespell.dll
O9 - Extra 'Tools' menuitem: ieSpell - {0E17D5B7-9F5D-4fee-9DF6-CA6EE38B68A8} - C:\Program Files\ieSpell\iespell.dll
O9 - Extra button: (no name) - {1606D6F9-9D3B-4aea-A025-ED5B2FD488E7} - C:\Program Files\ieSpell\iespell.dll
O9 - Extra 'Tools' menuitem: ieSpell Options - {1606D6F9-9D3B-4aea-A025-ED5B2FD488E7} - C:\Program Files\ieSpell\iespell.dll
O13 - Gopher Prefix:
O16 - DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} (Facebook Photo Uploader 5 Control) - http://upload.facebook.com/controls/...oUploader5.cab
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
O23 - Service: HP Health Check Service - Hewlett-Packard - c:\Program Files\Hewlett-Packard\HP Health Check\hphc_service.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - c:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: NVIDIA Display Driver Service (nvsvc) - NVIDIA Corporation - C:\Windows\system32\nvvsvc.exe
O23 - Service: SBSD Security Center Service (SBSDWSCService) - Safer Networking Ltd. - C:\Program Files\Spybot - Search & Destroy\SDWinSec.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Check Point Software Technologies LTD - C:\Windows\System32\ZoneLabs\vsmon.exe

--
End of file - 6984 bytes

[JohnnyReb51]

Hiya.

Well that froze on launch! Back to IE 7 for now.

Originally Posted by Twinkle

Do you mean it froze on installing FF or starting FF once it was installed.

Cant see anything that pokes me in the eye from that log.

I wonder if there are any security/firewall programs conflicting with each other.

Is Vista's firewall enabled along with Zonealarm ?

[Twinkle]

FF froze on launch!
Vista mucks up everything! Just found out I have to run all programs as admin! Never saw that right click run as admin! Just install all again except my e-mail program, which has a minor problem! Probably have to re-install it again! Hate having to ok everything before running! I will see how IE is today, have not been on long enough for trial yet.
I might be back. Many thanks for help.

[JohnnyReb51]

Hiya.

You should be Admin anyway if you are the only user on the PC.

Check you account credentials in Start > Control Panel > User Accounts.

Click on the Change your account type, it should be set to Administrator.

You hate having to OK everything before running it, is that the annoying Do you really want to open/run this folder/program garbage ??

If so, you can turn that off in your User Account area in the link for Turn User Account Control On or Off, its in the same menu as the Change your account type.

Your re-installing everything ? it may have been better to install one thing at a time and wait to see if it affected the PC.

I hope you arent importing all the installed junk from the old PC again, I think that was the cause of most of the problems you encountered in the first place, Vista likes new installs, not old ones, as I said before in a previous post.

[Twinkle]

I was set as admin!
Turned of the user control.
IE7 has frozed 3 times so far!

[JohnnyReb51]

IE7 has frozed 3 times so far!

Originally Posted by Twinkle

Thats not bad, 3 times in 3 hours heha

After a quick search in Google, you are not alone with IE 7 freezing up. Most recommend using FF.

Did you import any installed programs from the old PC again ?

[Twinkle]

Installed all old programs again today apart from ICM my e-mail program, keep getting script error! Adware now seems better on update and found two naughties. They might have been my problem. Just have to wait and see. Back on comp about 8pm. Hopefully!

[Twinkle]

Since being back on comp every time it froze, ran adware and it finds tracking cookies! Might have to bear with it and send to restricted area until they stop! Fingers crossed

[JohnnyReb51]

Hiya.

What I need to know is, did you import old programs and data files to the new PC.

It may be, one or more of those are infected in some way and is re-infecting the new PC.

Did the new PC ever work correctly before importing the old files, etc.

No offence meant either, but it may be best to keep to one thread, you have 3-4 threads going now and its becoming confusing as they all seem to relate to the same type of problem or contain new occurrences that seem very related.

Tracking cookies. shouldnt affect the PC in the way you describe the PC is acting.

[Twinkle]

Yes I did import all programs from old PC, as I could not get on the net for 5 weeks as Sky had to cap me. Not much else I could do.

[Twinkle]

IE7 Now being good. Many Thanks.

[njwoods]

I was contemplating Firefox, would you recommend it?

Originally Posted by Twinkle

hello all,
Yes, I would really say that a switch to Firefox is a GREAT idea----I will not go back to IE. Mind you IE 8 is coming out soon, maybe they will have fixed all the old bugs by now?? Do you think that is possible at all?

Firefox has a few minor issues, when it does its updates----but that may be only in Vista, not sure about that. Like sometimes it loses my navigation bar and I have to go into the Tools and put it back manually.

[gem]

.... maybe they will have fixed all the old bugs by now?? Do you think that is possible at all?....

Originally Posted by njwoods

Yes, they will have definitely have fixed all the known bugs.
It's all the unknown ones and the new ones that they have put in that you'll have to look out for!

I've used Firefox for some while now but for the last couple of months I've also been using Yahoo Chrome.

Oh, and the Beta for IE8 is well and truly out but I'm not even going to give it a sniff!

PS Why do you promote a US site njwoods?

[Memfis]

I've used Firefox for some while now but for the last couple of months I've also been using Yahoo Chrome.

Originally Posted by gem

I think you mean Google Chrome :
www.google.com/chrome