Lag Spikes!!! Help

[woody_1888]

Hi,

I play online games and noticed that in the past 2 weeks I ahve been getting lag spikes. I have just bough a new computer so it cant be a spyware/virus issue. Also I am connected to the modem using an ethernet cable. I have try to phone VM but only gt through to india which i find hard to explain my problem and often just tell me nothing is wrong.

Here is some ping and tracert results i have done

Pinging www.bbc.net.uk [212.58.253.67] with 32 bytes of data:

Reply from 212.58.253.67: bytes=32 time=24ms TTL=117
Reply from 212.58.253.67: bytes=32 time=22ms TTL=117
Reply from 212.58.253.67: bytes=32 time=25ms TTL=117
Reply from 212.58.253.67: bytes=32 time=24ms TTL=117
Reply from 212.58.253.67: bytes=32 time=22ms TTL=117
Reply from 212.58.253.67: bytes=32 time=24ms TTL=117
Reply from 212.58.253.67: bytes=32 time=24ms TTL=117
Reply from 212.58.253.67: bytes=32 time=22ms TTL=117
Reply from 212.58.253.67: bytes=32 time=81ms TTL=117
Reply from 212.58.253.67: bytes=32 time=243ms TTL=117
Reply from 212.58.253.67: bytes=32 time=345ms TTL=117
Reply from 212.58.253.67: bytes=32 time=402ms TTL=117
Reply from 212.58.253.67: bytes=32 time=227ms TTL=117
Reply from 212.58.253.67: bytes=32 time=28ms TTL=117
Reply from 212.58.253.67: bytes=32 time=27ms TTL=117
Reply from 212.58.253.67: bytes=32 time=22ms TTL=117
Reply from 212.58.253.67: bytes=32 time=32ms TTL=117
Reply from 212.58.253.67: bytes=32 time=23ms TTL=117
Reply from 212.58.253.67: bytes=32 time=39ms TTL=117
Reply from 212.58.253.67: bytes=32 time=24ms TTL=117
Reply from 212.58.253.67: bytes=32 time=44ms TTL=117
Reply from 212.58.253.67: bytes=32 time=23ms TTL=117
Reply from 212.58.253.67: bytes=32 time=23ms TTL=117
Reply from 212.58.253.67: bytes=32 time=63ms TTL=117
Reply from 212.58.253.67: bytes=32 time=23ms TTL=117
Reply from 212.58.253.67: bytes=32 time=70ms TTL=117
Reply from 212.58.253.67: bytes=32 time=61ms TTL=117
Reply from 212.58.253.67: bytes=32 time=144ms TTL=117
Reply from 212.58.253.67: bytes=32 time=25ms TTL=117
Reply from 212.58.253.67: bytes=32 time=31ms TTL=117
Reply from 212.58.253.67: bytes=32 time=23ms TTL=117
Reply from 212.58.253.67: bytes=32 time=25ms TTL=117
Reply from 212.58.253.67: bytes=32 time=1689ms TTL=117
Reply from 212.58.253.67: bytes=32 time=1919ms TTL=117
Reply from 212.58.253.67: bytes=32 time=1278ms TTL=117
Reply from 212.58.253.67: bytes=32 time=345ms TTL=117
Reply from 212.58.253.67: bytes=32 time=220ms TTL=117
Reply from 212.58.253.67: bytes=32 time=44ms TTL=117

and tracert

racing route to www.bbc.net.uk [212.58.253.67]

over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.1.1
2 13 ms 13 ms 11 ms 10.140.0.1
3 37 ms 18 ms 15 ms 62.31.112.41
4 * 18 ms 40 ms uddi-core-1b-ge-010-0.network.virginmedia.net [80.3.16.129]
5 27 ms 27 ms * man-bb-b-so-320-0.network.virginmedia.net [213.105.175.193]
6 18 ms 17 ms 16 ms man-bb-a-ae0-0.network.virginmedia.net [62.253.187.177]
7 23 ms 22 ms 23 ms gfd-bb-b-ae1-0.network.virginmedia.net [213.105.175.146]
8 44 ms 32 ms 32 ms redb-ic-1-as0-0.network.virginmedia.net [62.253.185.78]
9 28 ms 23 ms 24 ms 212.58.239.249
10 38 ms 38 ms 37 ms 212.58.238.149
11 135 ms 198 ms 206 ms te12-1.hsw1.cwwtf.bbc.co.uk [212.58.239.234]
12 28 ms 22 ms 24 ms www-vip.cwwtf.bbc.co.uk [212.58.253.67]

Trace complete.

notice the no respose on the 4th and 5th hop. This is the terminals that i think are the problem.

Any help will be great! thanks