George you are a bloody idiot.
Do the call logs supplied by the service providers tally with the call logs the mobile operators have?
1st August 2006
adjudications
Content and/or promotion provided by N/A
Service provider responsible for
compliance under the Code of Practice Telecom One Ltd
Telephone network(s) All mobile networks
Service type Reverse-billed SMS
Source of complaint(s) Intra-industry
Public
Number of complaints 47
Complaints were received regarding the receipt of jokes via reverse billed SMS. Call logs supplied by the service provider, Telecom One Ltd indicated that complainants had ‘opted-in’ to a weekly joke club upon dialling an 0871 number substantially earlier than the date at which they actually received chargeable messages. A complaint was also received from a member of the public who had obtained a copy of their mobile telephone bill from their mobile operator, pertaining to the date and time a subscription was alleged by the service provider. This complainants’ mobile bill did not contain evidence that a call had been made on this date or time.
Service provider responsible for
compliance under the Code of Practice Hybyte Solutions and Services Ltd
Telephone network(s) All mobile networks
Service type Reverse-billed SMS
Number of complaints 97
Complaints were received regarding the receipt of jokes via reverse billed SMS. Call logs supplied by the service provider, Hybyte Solutions and Services Ltd, indicated that complainants had ‘opted-in’ to a weekly joke club upon dialling an 0871 number. The call logs appeared to demonstrate an opt-in request having occurred substantially earlier than the date at which the chargeable messages were actually received by complainants.
Service provider responsible for
compliance under the Code of Practice Zamano Ltd
Telephone network(s) All mobile networks
Service type Reverse-billed SMS
Source of complaint(s)
Number of complaints 37
Complaints were received regarding the receipt of jokes via reverse billed SMS. A call log supplied by the service provider indicated that a complainant had ‘opted-in’ to a weekly joke club upon dialling an 0871 number substantially earlier than the date at which chargeable messages were actually received. Another call log failed to detail any opt in request.
Content and/or promotion provided by Visual Success Ltd
Service provider responsible for
compliance under the Code of Practice WIN (Wireless Information Network) Ltd
Telephone network(s) All mobile networks
Service type Reverse-billed SMS
Source of complaint(s) Public
Number of complaints 34
In this case, the service content and promotion were provided by Visual Success Ltd.
Wireless Information Network (WIN) Ltd was the service provider as defined under the ICSTIS Code of Practice (Tenth Edition, Amended July 2005) and was therefore formally responsible for compliance and any sanctions imposed.
Complaints were received regarding the receipt of jokes via reverse billed SMS. Call logs supplied by the service provider indicated that complainants had ‘opted-in’ to a weekly joke club upon dialling an 0871 number. The call logs appeared to demonstrate an opt-in request having occurred substantially earlier than the date at which the chargeable messages were actually received by complainants.
Service provider responsible for
compliance under the Code of Practice Atlas Interactive Group Ltd
Telephone network(s) All mobile networks
Service type Reverse-billed SMS
Source of complaint(s) Public
Number of complaints 34
Complaints were received regarding the receipt of jokes via reverse billed SMS. Call logs supplied by the service provider, Atlas Interactive Group Ltd, indicated that complainants had ‘opted-in’ to a weekly joke club upon dialling an 0871 number substantially earlier than the date at which they actually received chargeable messages.
A complaint was also received from a member of the public who had obtained a copy of their mobile telephone bill from their mobile operator, pertaining to the date and time a subscription was alleged by the service provider. The complainants’ mobile bill did not contain evidence that a call had been made on this date/time
Originally Posted by Icstis
.
02-August-2006, 17:09
Telecom One delayed Rip off
Linear Mode
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