Phonepayplus redefine victim and theft

[El Gringo]

Service Provider...............Zamano Limited, London
Information Provider..........Reach Communications Limited, Isle of Man
received more than 300 complaints
fine of £140,000

Service Provider...............Tanla Mobile Limited, London
Information Provider..........Reach Communications Limited, Isle of Man
received more than 150 complaints
fine of £160,000

During the course of its investigation, PhonepayPlus became concerned that consumers had received marketing messages or charged text messages without providing full verifiable opt-in confirmation, and that consumers were not being provided with sufficient details of the service (i.e. how it worked, how much it cost and what was being offered to users). In addition, PhonepayPlus was concerned about the identity of the Information Provider as the individuals involved appeared to have historically been involved in non-compliant services.

now that appears to me that ppp are describing theft.....and what do they mean by 'consumer'.....consumer of what?

at least they have 'ordered' the 'information provider' to issue 'refunds'

http://pointfactory.co.uk/help.htm?S...cb5113bc98b868
Customer Support

Point Factory Customer Services
Unit 21, 17 Holywell Hill
St Albans Hertfordshire AL11DT
United Kingdom

Telephone Support
0844 871 4032 Monday to Friday 10AM – 5PM. Weekends – Automated service.

Email Support
support@pointfactory.co.uk

'In addition, PhonepayPlus was concerned about the identity of the Information Provider as the individuals involved appeared to have historically been involved in non-compliant services.'

so who is/was
Reach Communications Limited, Isle of Man