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Old 11-February-2002, 16:57
FastShow FastShow is offline
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Join Date: May 2001
Location: UK
Posts: 20
Default DLC are to start proceedings against me for... wait for it...

...£7.47!

Seriously, I kid you not, seven bloody pounds and forty-seven bloody pence! Jesus, how petty can these people get?

To be fair, it's actually a touch more complicated than that; let me explain.

I received a letter from the local friendly debt collecters, DLC, in December last year for £14.54. Bear in mind this was for an unsettled debt on a bill I'd never actually seen, but hey, that's beside the point.

Anyway, as per standard DLC procedure, they simply sent a demand for £14.54 with absolutely no explanation as to what the hell it was actually for. So, I ring them up, in my own personal time at my own personal expense and request a copy of the bills that show this supposed debt.

A week or so later, I get a bill through the post, but not mine, oh no, that would be too simple. Instead, it's the bill for some other customer who possibly owes WOL money. So I ignore it, 'cos they said they were sending me my bills, so I was going to sit and wait for my bills. They didn't arrive, but DLC turned on their super-duper-mega-phone-dialler thingy that rang me every single day, several times. I know this 'cos my caller ID logged it, but luckily, they only rang during office hours when, funnily enough, I was at the office.

Eventually they left me a message saying I must ring them immediately regarding my 'account'. So I rang them and gave my reference number:

DLC: "Ah, Mr Prescott, we're waiting on payment since we recently sent you bills."
ME: "No, no you didn't, what you actually sent me was someone else's bills, not mine. I'm still waiting for my bills."
DLC: "Ooops, aren't we crap? I'll get your bills in the post."

My bills arrive and the fun is only just beginning. Enclosed with my bill is a big list of itemised phonecalls and dates. Fine, these calls I obviously owe WOL for (despite them having a valid payment method in place from which they still take money), so I agreed to pay them. However, also on this bill was a mysterious charge labelled 'Other' which totalled £7.47. Nice and descriptive. So I ring up for an explanation and am passed from pillar to post whilst people try to fabricate some story as to what this 'Other' charge is supposed to actually be.

To cut a long story to a medium length, I eventually sent them payment for £14.54 minus the elusive 'Other' charge which appeared to be made up and today had a conversation where the lady on the end of the phone informed me they would be starting legal proceedings for the outstanding balance. Which is £7.47. Which is bloody stupid.

Anyway, I fully intend to see it through court and thought I'd bore you all to death with my story. Any comments are more than welcome.

TTFN.
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