how long do i have to wait for adsl?

[nocomp]

Hi

I signed up with Pipex adsl at ther begining of March - on 11 March my order was sent to BT - the expected date of connection was 20 March - on 19 March my order status page was updated to say that BT had delayed my adsl as they had not yet completed the full line survey - It said the page would be updated with a confirmed date in the next few days and that ny order had the highest possible priority with BT.

So here I am still waiting - the order status page has gone offline and the sales team are not available at weekends

has anybody else suffered delays with Pipex? - if so how did you get things resolved - or are Pipex victims if there own success (as everybody who appears to have a good product seem to fall foul of!!)

thanks

nocomp

[gillbender]

nocomp,

failing that you get an answer here i suggest you try adslguide.org

go to the forums in particular the PIPEX one and you will see people have had similar emails

here is a handy direct link cause i'm nice

http://bbs.adslguide.org.uk/postlist...t=&Board=pipex

[robcar]

It's possible that the take-up is quite high and bt can't cope with all the extra work.

I signed up on the 2nd march and was enabled on the 11th ( 6 working days from sign-up ), except for having to buy (and find)a longer modem lead because I couldn't reach the socket with the one supplied (not their fault) I have not looked back and wonder why I ever put up with all that p***ing about with a 56k modem and PPP (P*** Poor Providers)

Stick with it ..........it will be worth the wait

best regards

rob