#1  
Old 26-February-2015, 22:09
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Twinkle Twinkle is offline
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Angry Downloads

Hoping someone might know why my comp! Windows 8. I.E. Does not let me download? It flashes goes black!

T.I.A.
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  #2  
Old 27-February-2015, 02:05
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Default Re: Downloads

Have you run the usual anti malware scans from an anti virus and anti malware software ?

I use Avast A/V and Malwarebytes anti malware software.

When did it stop allowing downloads and have you tried a system restore prior to that date ?
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Old 27-February-2015, 10:14
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Default Re: Downloads

I have run maleware..S.A.S. I use Avast. It started after computer crash, when I had to re-install everything. Not sure if it could be Microsoft, as can't get rid off there cookies Microsoft.com and ieonline.com. I get rid off them and they keep coming back. Thanks for help centaur,
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Old 27-February-2015, 17:04
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Default Re: Downloads

Are you using Internet Explorer browser or some other ?
Have you tried using a different browser to get a download, something like Firefox or Google Chrome perhaps?
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Old 27-February-2015, 22:03
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Default Re: Downloads

I.E. 10 Never tried with other browsers. I would like to keep to one. Not to worry, just curious to know cause, thanks.
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Old 27-February-2015, 23:55
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Default Re: Downloads

I would usually advise downloading some other diagnostic software, but since you don't seem to be able to do this, at least using IE 10, would you please try and use say Google Chrome, which should have been loaded on your Windows system as one of the alternative, and imo, very easy to use, alternatives to IE ?

It will give you an option to import all of your favourites/bookmarks from IE when you begin using it.

Short of offering to give you one to one help by taking over your computer online, I'm struggling to see why or how this problem arose, so would you at least have a go at trying to use an alternative browser to see if it makes any difference ?

I know you can do it, we all can with a bit of help !
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Old 28-February-2015, 15:08
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Default Re: Downloads

I can't try another browser as I don't have another.
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Old 01-March-2015, 13:10
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Default Re: Downloads

Usually all Windows systems including and after Vista were forced by EU law to include alternative browsers as part of the system. Have you checked in the 'all programs' list ?
In most cases I think there is an icon on the desktop which allows this choice as well.
Alternatively, can you start the computer in 'safe mode' and try Internet Explorer from there and see if it will allow downloading ?

Do you still get notifications of windows updates and can you download and update ok?

If you can do this, one of those updates is to get the latest version of Internet Explorer IE 11, which I use. It's basically a slightly quicker version of IE 10, so update to this if you can, and hopefully, unless your 'puter has a very nasty bug, you should be able to download.

Best of luck.
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Old 01-March-2015, 14:32
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Question Re: Downloads

Don't remember any other browser (or link) actually being on previous versions of windows. Certainly not on Win8.
For what it's worth IE will NOT be on Win10.
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Old 01-March-2015, 21:11
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Default Re: Downloads

Thank you centaur & gem this is windows 8. I have done a search for others, nothing came up.

I can get windows update and hope I.E. 11 will cure my problem. Also; put a H.J.T. In spyware forum, might be something naughty on computer.
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  #11  
Old 02-March-2015, 17:13
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Default Re: Downloads

Replied in the spyware forum.
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  #12  
Old 02-March-2015, 22:04
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Default Re: Downloads

Thanks got it. x
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