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Old 16-November-2015, 12:38
Annoyed Annoyed is offline
Join Date: Nov 2015
Posts: 7
Default Lost telephone connnection

Yesterday my telephone connection was workign with the only issue beign excessive background noise.

THis morning no telephone connection yet broadband still functions

After eventually gettign through to someone in INdia who understood basic english their response being that there was no issue with the phone, if there is an issue then I should contact BT. After prevailing and being passed aorund their excuse became, oh you had had bad weather, that is the issue, BT will fix when they have time

I am counting down the days before I will no longer have to put up with intelligent Indian customer support (now less than 5)
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Old 17-November-2015, 06:04
screamteamtony screamteamtony is offline
Join Date: Oct 2015
Posts: 9
Default Re: Lost telephone connnection

I know your pain, I had a similar encounter with TT. It can get extremely frustrating. Back to Virgin now
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bad, broadband, bt, connection, lost, virgin

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