Driver for 82801FB (ICH6) AC'97 Audio Controller

[jin799]

hi all,

I just did a fresh install of xp for a friend and now i'm missing a 82801FB (ICH6) AC'97 Audio Controller driver .
He had the sound working before the install so I know it works.
I did a google search but didnot find there and its confusing.
There are lots of sites but i am not able to locate the exact driver.

the details of the device is as below :


* Windows Description - Multimedia Audio Controller
* Hardware ID - VEN_8086&DEV_266E&SUBSYS_01A51028&REV_03
* Device Category (Class) - Other devices
* Enumerator - PCI

* Detected Chip Vender - Intel Corporation
* Detected Chip Device - 82801FB (ICH6) AC'97 Audio Controller
* Detected Vender - Dell Computer Corp
* Detected Device - <unknown, id=01A5>

hope you can help ....!!!!!!!!!!

[tommy t]

If you ain't done so yet check Microsoft updates under hardware support,as i know that there used to be some support for dell pc's, of should there not be 1 or it be the wrong 1, then i suggest that you download a free app Belarc adviser install/run and it will give you a list of all hardware/sofware installed on your pc,and also gives you a security audit as well you can get it from here http://www.belarc.com/free_download.html, once you establish the motherboard details and possibly the sigmatel on board sound card AC97, it may help you track down which driver is the correct one here's one i found http://sigmatel-audio.software.informer.com/ hope something is of help to you, if you are still stuck,post the hardware part of the generated list from belarc on here and somone may be able to help you further

[jin799]

Hi tommy t

I downloaded the from the site that you gave me but its giving me a blue screen of death and then the laptop is restarting and then its giving me a sign " found a new hardware which it says its ' Realtek AC'97 Audio '

What am I doing wrong ?
I went to the bois set up and on there it says there is an audio controller which is " sigmatel 9752 "

so what do I do now ?

[JohnnyReb51]

Hiya.

What type/model/number is the Dell, laptop or PC.

[jin799]

Hi all


@ JohnnyReb51

Its a Dell model PP10S.
Its called Latitude 110L
Its a laptop.

The sound card is Intel so why does it say realtek in 'found new hardware '

[ Intel 82801FBM ICH6-M - AC'97 Audio Controller [B-1] ]

Device Properties:
Device Description Intel 82801FBM ICH6-M - AC'97 Audio Controller [B-1]
Bus Type PCI
Bus / Device / Function 0 / 30 / 2
Device ID 8086-266E
Subsystem ID 1028-01A5
Device Class 0401 (Audio Device)
Revision 03
Fast Back-to-Back Transactions Supported, Disabled

I have a report from Everest home edition giving details of the computer and attached it in case more details are needed about the laptop..

hope you can solve this sound problem for me as my friend is disturbed !!!

[JohnnyReb51]

Hiya.

I found one driver set which contained the Hardware vendor ID string....

Hardware ID - VEN_8086&DEV_266E&SUBSYS_01A51028

Here....

ftp://ftp.dell.com/audio/S1wua01i.exe


Right click on the above file and select Save Target As...

Uninstall any drivers you have tried, delete the sound card in Device Manager, if applicable. Restart the Laptop and cancel the Found new hardware window.

The above file is a self extracting file, so just double click on it to start the installation.

Hopefully, it is the correct one.

[JohnnyReb51]

Found the real McCoy, this one is from Dells own support page for the Dell Latitude 110L.

ftp://ftp.dell.com/audio/R99254.EXE

Again its a self extracting file, so use the same info in my previous reply for downloading, uninstalling old drivers and installing new drivers, etc.

[jin799]

Hi all,

@ JohnnyReb51
I got it from your last post where you found the "REAL McKoy"....


Thanks for all replies and feedback..... problem solved !!!!!!!!!

Greatful to everybody who contributed....

[JohnnyReb51]

Hiya.

Thats great news.

Tell your disturbed friend, she/he can chill out now, lol.

hi I have same problem

@ JohnnyReb51
I got it from your last post where you found the "REAL McKoy"....


Thanks for all replies and feedback..... problem solved !!!!!!!!!

Greatful to everybody who contributed....[/QUOTE]

[JohnnyReb51]

Your welcome.

[I sharif]

Your welcome.

Originally Posted by JohnnyReb51

Hi!
I also have this problem with my sound card.. I did all that Johnny said. but when I install the controller for the sound card.. everithing is looking good till... the realtek soft gets to a file call "ALCXWDM.SYS" and my machine reboots .


here is the everest report, I know I´m missing something, maybe you can help me


Summary
________________________________________

Computer Type Equipo multiprocesador ACPI
Operating System Microsoft Windows XP Professional

OS Service Pack [ TRIAL VERSION ]
Internet Explorer 8.0.6001.18702

DirectX 4.09.00.0904 (DirectX 9.0c)


Logon Domain [ TRIAL VERSION ]
Date / Time 2009-05-05 / 10:59

Motherboard:
CPU Type Intel Pentium 4 541, 3200 MHz (16 x 200)

Motherboard Name MSI 915PL Neo-V (MS-7143) (2 PCI, 1 PCI-E x1, 1 PCI-E x16, 1 AGR, 2 DDR DIMM, Audio, LAN)

Motherboard Chipset Intel Grantsdale i915PL

System Memory [ TRIAL VERSION ]
DIMM1: NovaTech Solutions 311003 512 MB PC3200 DDR SDRAM (3.0-3-3-8 @ 200 MHz) (2.5-3-3-7 @ 166 MHz) (2.0-2-2-6 @ 133 MHz)
DIMM2: NovaTech Solutions [ TRIAL VERSION ]
BIOS Type Award (11/25/05)

Communication Port Puerto de comunicaciones (COM1)
Communication Port Puerto de comunicaciones (COM2)
Communication Port Puerto de impresora (LPT1)

Display:
Video Adapter NVIDIA GeForce 6200 TurboCache(TM) (256 MB)

3D Accelerator nVIDIA GeForce 6200 TurboCache

Monitor LG L1953S [19" LCD] (170116843009)


Multimedia:
Audio Adapter Analog Devices AD1888 @ Intel 82801FB ICH6 - AC'97 Audio Controller [C-0]


Storage:
IDE Controller Intel(R) 82801FB Ultra ATA Storage Controllers - 2651

IDE Controller Intel(R) 82801FB/FBM Ultra ATA Storage Controllers - 266F

Floppy Drive Unidad de disquete
Disk Drive SAMSUNG HD080HJ (80 GB, 7200 RPM, SATA-II)

Optical Drive LITE-ON CD-RW SOHR-5239S (52x/32x/52x CD-RW)

Optical Drive SAMSUNG DVD-ROM SD-816B (16x/48x DVD-ROM)

SMART Hard Disks Status OK

Partitions:
C: (NTFS) [ TRIAL VERSION ]
Total Size [ TRIAL VERSION ]

Input:
Keyboard Teclado estándar de 101/102 teclas o Microsoft Natural PS/2 Keyboard
Mouse Mouse compatible PS/2

Network:
Primary IP Address [ TRIAL VERSION ]
Primary MAC Address 00-12-17-91-E0-0E
Network Adapter Linksys Wireless-G PCI Adapter (10.5 [ TRIAL VERSION ])


Peripherals:
Printer Enviar a OneNote 2007
Printer Microsoft XPS Document Writer
USB1 Controller Intel 82801FB ICH6 - USB Universal Host Controller [C-0]
USB1 Controller Intel 82801FB ICH6 - USB Universal Host Controller [C-0]
USB1 Controller Intel 82801FB ICH6 - USB Universal Host Controller [C-0]
USB1 Controller Intel 82801FB ICH6 - USB Universal Host Controller [C-0]
USB2 Controller Intel 82801FB ICH6 - Enhanced USB2 Controller [C-0]

DMI:
DMI BIOS Vendor Phoenix Technologies, LTD

DMI BIOS Version 6.00 PG
DMI System Manufacturer
DMI System Product
DMI System Version
DMI System Serial Number [ TRIAL VERSION ]
DMI Motherboard Manufacturer MICRO-STAR INTERNATIONAL CO., LTD
DMI Motherboard Product MS-7143
DMI Motherboard Version REV:0A
DMI Motherboard Serial Number [ TRIAL VERSION ]
DMI Chassis Manufacturer
DMI Chassis Version
DMI Chassis Serial Number [ TRIAL VERSION ]
DMI Chassis Asset Tag [ TRIAL VERSION ]
DMI Chassis Type Desktop Case
DMI Total / Free Memory Sockets 4 / 2

[JohnnyReb51]

Hi I sharif.

Welcome to The Scream!

My suggestion would be to try the drivers directly from MSI, who made the Motherboard.

Firstly, go to Add/Remove Programs and uninstall the Realtek drivers, if applicable. Then go to Device Manager and see if the Audio entry for Realtek is present, if Yes, then right click on that entry and select Uninstall.

You may need to reboot the PC, but cancel the Audio Driver install if it finds new hardware on bootup again.

You can get the Audio driver from the link below, under the heading of....

ADI SoundMAX (AD1888) Drivers

http://www.msi.com/index.php?func=do...=1&prod_no=179

The zip file contains a Folder, so just unzip the file to your Desktop for example. Go into the folder it creates and click on the Setup.exe From there the drivers should install and hopefully, install without error.

Restart the PC again after installing the Audio drivers.

Failing that, you could try installing the Drivers in Safe Mode.

There seems to be quite a few people with the same problem that you have. EG, BSOD's random reboots, etc, all pointing to the ALCXWDM.SYS file

Let us know how you get on.

[I sharif]

Hey! Johnny !!!!


YOU´RE THE MEN! ..... NO...NO...NO YOU´RE THE MEN!... I did all that you told me and it works!... Now I can hear the music and the fat lady is singing...
hey! Thank you very very much for your help. now you have a new best friend.

All the files I been looking for the past month are there in that link. I downloaded everything. make two cd copies and put one in a safe deposit at the bank.and the other is under my bed.

thanks again for yuor help.

sharif

[JohnnyReb51]

Hiya.

Thats great news and its no problem with the help.

There may be differences between the Dell audio driver/software and the MSI one, its always best to go to the manufacturers site for the correct Motherboard drivers, etc.

Everest and Belarc Adviser, are two valuable programs to have to hand. From one or the other you will find most device manufacturers/models/versions, etc, once you know those, type it into Google and/or look for the manufacturers website for the best drivers.

Most motherboards, now have the audio/video/network chips onboard, so the Motherboard manufacturer website, is the best place. For add on items, such as Printers, Scanners, Graphics/Audio cards, etc, go to that manufacturers site.

hi im having the same problems as above. Could any1 please help me find the correct sound drivers? my everest report is below. Thanks
Field Value
Computer
Operating System Microsoft Windows XP Professional
OS Service Pack Service Pack 3
DirectX 4.09.00.0904 (DirectX 9.0c)
Computer Name S
User Name

Motherboard
CPU Type Mobile Intel Pentium M 725J, 1600 MHz (16 x 100)
Motherboard Name Unknown
Motherboard Chipset Intel Alviso-G i915GM
System Memory 502 MB (PC2700 DDR SDRAM)
BIOS Type Phoenix (06/28/05)

Display
Video Adapter Intel GMA 900
3D Accelerator Intel GMA 900

Multimedia
Audio Adapter Intel 82801FBM ICH6-M - AC'97 Audio Controller [B-2]

Storage
IDE Controller Intel(R) 82801FB/FBM Ultra ATA Storage Controllers - 266F
Disk Drive FUJITSU MHV2080AH (80 GB, 5400 RPM, Ultra-ATA/100)
Optical Drive PHILIPS CDRW/DVD SCB5265
SMART Hard Disks Status OK

Partitions
C: (NTFS) 76308 MB (9910 MB free)

Input
Keyboard Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
Mouse HID-compliant mouse
Mouse Standard PS/2 Port Mouse

Network
Network Adapter Intel(R) PRO/Wireless 2200BG Network Connection (192.168.1.4)
Network Adapter Realtek RTL8139/810x Family Fast Ethernet NIC

Peripherals
USB1 Controller Intel 82801FBM ICH6-M - USB Universal Host Controller [B-2]
USB1 Controller Intel 82801FBM ICH6-M - USB Universal Host Controller [B-2]
USB1 Controller Intel 82801FBM ICH6-M - USB Universal Host Controller [B-2]
USB1 Controller Intel 82801FBM ICH6-M - USB Universal Host Controller [B-2]
USB2 Controller Intel 82801FBM ICH6-M - Enhanced USB2 Controller [B-2]
USB Device USB Human Interface Device
Battery Microsoft AC Adapter
Battery Microsoft ACPI-Compliant Control Method Battery

[JohnnyReb51]

Hiya.

I asume this is a Laptop.

To try and help you further, we need the Make, model and model number, which is usually on the bottom of the Laptop. EG. Dell Latitude D800.

I had the same problem and now... It works! There is no 'thanks to God'... There is thanks to YOU!!! :-)

Hi,
I'm Sakeen Musthafa. I also have the same problem. I don't know what to do. Can you help me please. It is a Mercury Laptop & its Model No. is 558. The driver's model no is same. Please send me a link to get drive.
Thank you.

Hi,
I'm Sakeen Musthafa. I also have the same problem. I don't know what to do. Can you help me please. It is a Mercury Laptop & its Model No. is 558. The driver's model no is same. Please send me a link to get drive.
Thank you

[JohnnyReb51]

Hiya.

Never heard of Mercury myself and there is very little on Google about them.

I found the Mercury website, but your model number is not on there, there is a 553 Notebook, which has no downloads and a 550 Notebook which has all the downloads.

You could try the 550 audio drivers, they may or may not work, here is the link to the 550 drivers page, the audio drivers are the second item in the list, 12.68mb, but they date back to 2004.

http://www.mercury-pc.com/downloads_...?productid=373

Let us know if they work or not.

[faosy]

Hi People,
am having issues with HP 540 driver, it doesn't bring out sound but it shows that all sound drivers are properly installed, except it shows one unknown., i used driver magician to detect it and below are the info i got

Device ID: PCI\VEN_8086&DEV_284B&SUBSYS_3618103C&REV_03
Detected Chip Name: 82801H (ICH8 Family) HD Audio Controller
Chip Vender: Intel Corporation

kindly help with the download link to this driver.
Thank You

[bouncingjohn]

faosy: have a look here

[JohnnyReb51]

Hi faosy, welcome to The Scream!

Assuming you are usiing Windows XP....

There is a selection of HP 540 drivers on the HP site, in the link below for Windows XP.

There are 2 drivers in the Drivers - Audio section.

It recommends that you install the Microsoft Universal Audio Architechture.... driver first, then install the ADI SoundMax.... driver second.

I believe the driver you are missing with that PCI\VEN_8086&DEV_284B&SUBSYS_3618103C&REV_03 is the Microsoft Universal Audio Architecture driver, which is the second one in the link below.

From the above recommended installation process, I would download both drivers to your Desktop for ease of location, then uninstall the audio drivers you have installed at present, reboot the PC, then install the Microsoft driver first, followed by the ADI SoundMax driver. Otherwise it may not work. Cancel any New Hardware Found popups, just install the 2 drivers directly from the downloads in the correct sequence.... Microsoft driver first, ADI SoundMax second.

http://h20000.www2.hp.com/bizsupport...ID=1093#113165

Let us know how it goes.

[faosy]

Hi Johnny,
did what u told me and it still didnt work the device id of the unknown device instance ID is

ACPI\HPQ0006\2&DABA3FF&0

i still dont have sound...
please help

[JohnnyReb51]

Hiya.

I assumed that the PCI\VEN_8086&DEV_284B&SUBSYS_3618103C&REV_03 was the unknown device, since thats what you posted above.

Anyway that unknown device you posted now is the HP Quick Launch Buttons.

ftp://ftp.hp.com/pub/softpaq/sp49001-49500/sp49104.exe

Description.

This package contains the software that enables the HP Quick Launch Buttons, which are special function keys on HP Notebooks. This software works with supported notebook models that are running a supported operating system.

We need to establish what is working and what isnt.

Is this a fresh install of Windows ?

Assumed Operating system Win XP, Yes/No ?

Did you install all the drivers that came with the Laptop, if applicable.

Access to the Audio setting are....

Start > Control Panel > Sound and Audio Devices

In there you can select various settings that are suitable for your Laptop.

EG. Under the Volume tab, the default audio device name should show in that window, you can also checkmark the Place Speaker icon in the Taskbar. At the bottom of that same window is a Speaker settings area. By clicking on the Advanced button there, you can select what type of speakers you are using from the dropdown arrow box.

Under the Audio and Voice tabs, it shows the Audio Device/s used for Output, Recording, etc. On my spare PC, it shows SoundMax Digital Audio, yours should show a similar Audio device in all area's.

Is there a Speaker icon in the system tray ? Make sure it isnt set to Mute.

Have you checked the Audio Properties to make sure the Sound card is correctly set as the default device?

Have you checked the Speaker setting to see that it is set for Laptop Speaker/s and not Headphones, etc ?

There should also be a SoundMax icon in Start > Control Panel, maybe check this also for any relevant settings.

[faosy]

thanks Johnny,

the unknown device was for d hp quick launch pad.
and the sound is working found out it was d speakers on d notebook are bad, but connecting a headphone it works just fine....

thanks a bunch bro! *thumbs Up*

[JohnnyReb51]

Hiya.

I was going ask if the speakers worked OK or not in my next post, lol.

Oh! well, at least you know the source of the problem and have found a temporary solution. Maybe some external speakers would be OK if the Laptop is used on a table top or something.

And no problem with the help.

[jacktar]

Well done that JR51........ wot a guy........

JT

[JohnnyReb51]

Hi JT.

Didnt really do anything, the OP sorted the sound problem out, I just added to it, heha.