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Old 30-October-2008, 18:10
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silver silver is offline
Join Date: Apr 2001
Location: Bournemouth, UK
Posts: 12,177
Thumbs up Tiscali Problems Resolved - the easy way, it really works!

If you have been calling to complain with tiscali billing issues or problems cancelling your tiscali broadband contract or some other tiscali complaint and feel like you are getting nowhere then your experience is not unusual...

would you rather someone who was not a call center operative phone you and deal with your problem in a timely manner?

have 5 minutes or less spare to fill out a form online?

goto http://www.ispa.org.uk/cgi-bin/complaints.cgi

explain your issue in *outline*, i.e. in one paragraph, also include your account information and a way for them to contact you (phone number)

there are many success stories, with users being called back within 24 hours and talking directly to someone who could help with their tiscali problems,. it does work!

some ISPA complaints that have got positive results, each of the links below is a different issue and outcome that was helped by using the ISPA complaints form

http://www.the-scream.co.uk/forums/t28664.html - took 3 complaints forms at ISPA but issue resolved
http://www.the-scream.co.uk/forums/t30684.html problems cancelling contract with tiscali, resolved after ISPA complaint - added on 3/03/11

Last edited by silver; 03-March-2011 at 23:14.
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