#1  
Old 21-May-2011, 05:37
AmyRose
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Exclamation sound problems!

okay...long story short I reformatted my second hand computer and well... I lost alot of drivers...my sister got the internet back for me but now there is no sound...my computer is telling me I had problems installing my multimedia controller... I am not too computer savvy and I need help...

These are my computer brand/name, motherboard info, and sound info...


Computer Brand Name: Hewlett-Packard HP Compaq dc5100 SFF(EL747US)

Motherboard Model: Hewlett-Packard 09E8h

Motherboard Chipset: Intel 915GV (Grantsdale-GV) + ICH6

Audio Adapter:
Intel 82801FB ICH6 - AC'97 Audio Controller [B1]

Audio Controller Hardware ID: PCI\VEN_8086&DEV_266E&SUBSYS_300D103C&REV_03

AC'97 Codec: Analog Devices AD1981B(L)

if you need any more info please let me know! =D ty for any help.

I have also dled every driver on this page

http://h20000.www2.hp.com/bizsupport...OID=1098#11395

still no help but it prob fixed things I don't know about >_>
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  #2  
Old 21-May-2011, 09:30
JohnnyReb51's Avatar
JohnnyReb51 JohnnyReb51 is offline
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Join Date: Apr 2001
Location: UK.
Posts: 2,482
Default Re: sound problems!

Hi AmyRose.

Welcome to The Scream!

There seems to be 2 versions of that model, but HP doesnt make any mention of what the differences are.

The link you posted has no Audio drivers for some strange reason, but the other version does, so that is worth a try. I quickly looked through both and most are the same drivers. I did find this however in the Release notes for the driver. HP Compaq dc5100 small form factor: All Models

Here is the direct link to the sp36228.exe ADI SoundMax audio driver, which should be compatible with the Hardware ID PCI\VEN_8086&DEV_266E&SUBSYS_300D103C&REV_03....

http://h20000.www2.hp.com/bizsupport...tem=vc-86494-1

I personally would not delete the downloaded file as it suggests in the instructions below, you may need it for future use, if you happen to format again and it saves you having to download it again. A good idea is to burn all the drivers you collect, onto a CD/DVD and keep them for next time.

INSTALLATION INSTRUCTIONS:

1. Download the SoftPaq .EXE file to a directory on your hard drive.

2. Execute the downloaded file and follow the on-screen instructions.

NOTE: After the files have been unpacked, the self-extracting file downloaded
in Step 1 can be deleted, if desired.

3. To install: Execute the setup.exe file unpacked in Step 2. The default
location is C : / SWSetup\SP36228, unless otherwise modified during Step 2.

NOTE: After the installation is complete, the directory created in Step 2 can
be deleted, if desired.


Here is the web page for all the other drivers...

http://h20000.www2.hp.com/bizsupport...d=135&swLang=8

Let us know how it goes.
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  #3  
Old 07-October-2011, 07:25
BEITCERTIFIED
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Default Re: sound problems!

install the driver again
if it does not work then
replace it with an external card
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